Customer portal login Issue

[PrabhuC]

Geeting message "Your membership has expired or has not been approved, please contact Palo Alto Networks Support." while trying to raise Case in palo alto network portal.

[TomYoung]

Hi @PrabhuC ,

You can fill out this form to open a case for login assistance -> https://www.paloaltonetworks.com/services/support/login-assistance.

Thanks,

Tom

[PrabhuC]

Hi Team, Need to raise TAC case for palo alto firewall but when i login portal getting below message.

unauthorized access.

your membership has expired or has not been approved. Please contact Palo alto network support.

[TomYoung]

Did you fill out the form?