details logs traffic report generating issue

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

details logs traffic report generating issue

L2 Linker

I'm trying to fetch report custom for traffic details log ,but it not generating .summary logs report for traffic is generating. pan os version 9.0.9-h1 .PA-3250 model.

2 REPLIES 2

Community Team Member

Hi @SurajN ,

 

PAN-OS 9.0.x has been end-of-life since March 1, 2022, with a latest version of 9.0.16. 

I'm guessing PAN-OS 9.0.9-h1 must be between 1 and 2 years old.  I'd recommend upgrading first to a more recent/supported version to rule out possible bugs you might be running into.

 

If the problem persists I'd suggest running a Web UI debug:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CmA9CAK

 

Cheers,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

L0 Member

@Handrblock wrote:

I'm trying to fetch report custom for traffic details log ,but it not generating .summary logs report for traffic is generating. pan os version 9.0.9-h1 .PA-3250 model.


Note: As an alternative, a tech support file can be generated since the debug log will be saved in /var/log/pan/php.debug.log

  • 1568 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!