10-23-2023 05:26 AM
Since the update from our firewalls to 10.1.10h2, i see in the system logs the event : Type: device telemetry Event: config-reload-failure Description: Failed to reload config files. The sent of the telemetry files is working. This happens every time after a commit from panorama to the firewalls. The firewalls are HA setup managed by panorama.
I can't find what this event means or how to solve it. Anyone the same issue and an idea how to resolve it ?
10-24-2023 11:18 PM
Hi @ManuDC ,
I would take a look at the telemetry logs to see if there are more details. 'tail follow yes mp-log device_telemetry_send.log" I would also check the "Device Health and Perfomance" to verify the status of telemetry.
10-26-2023 02:41 AM
The sent of the telemetry files is working, it is the reload of the config that fails. System health is ok.
11-19-2023 11:48 PM
I've seen the same messages in my Log after a policy push. Can i safely ignore it?
(i updated yesterday to 10.1.10-h2)
Model: Pa-5250 (a-p)
Software: 10.1.10-h2
Device->Telemetry: disabled
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