- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
10-07-2013 02:43 AM
Hello,
I have issue about Global Protect.
So I want to downgrade Global Protect Agent.
Does Global Protect Agent downgrade automatically on transparent mode?
I have tested result for one PC what doesn't downgrade automatically, right?
Thanks
10-07-2013 06:00 PM
Hello cheon,
The GP client should downgrade automatically without prompting the user to downgrade the client in transparent mode. It is back end process that happens silently without interrupting the operations of the VPN user. Can you be more elaborate on how you tested the downgrade ?
Thanks
Tilak
10-07-2013 06:34 PM
Hello Tilak,
I could not downgrade GP agent on transparent mode.
I had changed only two configurations. Upgrade mode was changed from prompt to transparent and global protect client on device menu downgrade low version.
Thanks
10-07-2013 07:14 PM
Hello cheon,
Since this is client downgrade which is not working, I suggest you open a support case to confirm if this is an expected behavior or a bug that has to be addressed. If this is an expected behavior and is not supported, then you can file a feature request.
Thanks
03-29-2021 06:56 AM
Looking at the timestamp of this 'not closed or archived' thread. I confirm this is (still) not working after 8 years. The clients do not downgrade automatically to the activated version on the firewall in transparant mode. In interactive mode users will offered a pop-up.
I assume the OP never filed a feature request or it never got through. Can anyone from PA verify/confirm this ?
Tested on Pan-OS 9.1 and GP 5.2.4.
03-29-2023 02:47 AM
Hello, did this work? allow transparently does not seem to work for downgrading from 6.0.1 to 5.2 versions.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!