12-02-2021 02:08 PM
Hi All,
I would really appreciate if you can help me to clear this doubt.
Do we need to register the serial number of firewall ( VM or Hardware box ) in https://support.paloaltonetworks.com in case if we want to download software updates ( Newer OS versions ) in a scenario where Premium Support licenses is not activated. Can we get PanOS updates without registering them in support portal.
Thank you and Regards,
Gayan
12-02-2021 03:05 PM
Hello,
Yes, this is how the systems know if they are license correctly. Just go into your firewall Device->Licenses then click retrive licenses from server. Make sure the management interface has a way out to the internet. Or you can perform an offline if you download the license from the portal and upload them to your firewall.
Regards,
12-02-2021 03:05 PM
Hello,
Yes, this is how the systems know if they are license correctly. Just go into your firewall Device->Licenses then click retrive licenses from server. Make sure the management interface has a way out to the internet. Or you can perform an offline if you download the license from the portal and upload them to your firewall.
Regards,
12-02-2021 09:43 PM
Hi OtarkarKiller,
Thanks a lot for your prompt reply.
Thank you and Best regards,
Gayan
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