EDL not fetching data but is reachable....

[omprasadax]

Hi Team,

We have PA VM 300 on AWS cloud. We have configured EDL. It is reachable from Management IP all ports are allowed but EDL is not able to fetch data .

For information OS version is 9.0.3.

Please suggest.

Thank You in advance!!

[kiwi]

Hi @omprasadax ,

Anything in the logs that can give more details ?

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000boJmCAI 

Something to test maybe:

Manually try accessing the EDL server and check contents.
You can run tcp dump on management interface and check the downloaded file (easier if it is http/non-encrypted)
Rectify the source file format and ensure:

• The list is not empty
• The file format is text.

Hope this helps,

-Kiwi.