Enable split tunnel for Zoom

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Enable split tunnel for Zoom

L1 Bithead



We are planning to exclude all zoom traffic from Global protect VPN and currently we are using 4.1.5 GP agent version.


I have gone through the zoom documentation and created EDL but not getting option to exclude the EDL (external dynamic list ) in split tunnel >access route >Exclude  , Kindly suggest to enable split tunnel for Zoom traffic.






Zoom meetings


Zoom Cloud Room Connector


Zoom Phone



L7 Applicator

Hi @Yusuf_PA 

First I wantdd to mention that globalprotect 4.1 already reached it' end of life date quite a while ago (Jabuary 2019): https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-summary

You should consider an update to 5.1.


Not back to your question. Excluding networks in globalprotect is not possible with an EDL. You need to manually add the networks/IPs one by one or you could build an automation that fetches the IPs from the zoom URLs and configures them via API. If you need a better way to solve your problem, you should take a look into the options you have with a globalprotect subscription:

  • Include/exclude traffic based on DNS domains
  • Include/exclude traffic based on client application


L0 Member

The question that I was looking for, but not the answer I desired to see. PAN should consider adding this feature, as both domain and app path based split tunnel is not working ideally for the Zoom app.

@Stribnet you could ask your SE about that to have a feature request created. Maybe there is already one, so you could add your vote to it.

... or as this is not working properly, you could create a TAC case to hopefully find the reason why the existing features aren't working with zoom.

  • 3 replies
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