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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4221 Views
  • 0 replies
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help having trouble connecting via PPOE in PA-220

I am trying to connect a our DSL via PPPOE and it will not connect. As described in the PA doucment the interfeace is tyring every 3 seconds but getting the following "PPPoE session was initiated for user:mark.ptjo9664@globelines.com.ph on interface:ethernet1/3" PPPoE session failed to connect for user:mark.ptjo9664@globelines.com.ph on interfa...

marksd by • L0 Member
  • 2536 Views
  • 1 replies
  • 0 Likes

Resolved! Microsoft Intune Autopilot Problems

We have this Intune process that our team goes through every time a new PC is issued to the user. Essentially this is an autopilot program that after the client is wiped, it starts downloading programs that are pre defined in our Intune configuration package. Once all of these programs are installed the Intune process is completed successfully...

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CCullhaj by • L1 Bithead
  • 30098 Views
  • 8 replies
  • 2 Likes

Resolved! commit failure and PA admins

Hi Team, user 1 log into firewallDid config changes and hit it commitSay for some reason that commit failed.He did not check commit status and log outAnother user logged in he did his changesAnd when doing commit he selects his userName then will his commit work?

Access Management via GP and Tunnel vpn ipsec

Access Management via GP and Tunnel vpn ipsec Good afternoon, I have a question, please support me. I have the following scenario. Site 1: The main site as a Global Protect VPN concentrator and also as a central point of two IPSEC VPN tunnels.Site 2: Site with Dynamic IP ( PPPoE ) connected by an IPSEC VPN tunnel to the central site. The Palo Al...

Metgatz by • L4 Transporter
  • 2700 Views
  • 1 replies
  • 0 Likes

Client Get drop call after they connect access the web based application trough Firewall

Hi Team, One of my clients used some web application call when they are able to log in from home by the general home router (without global protect).When some clients come to the office and into the firewall network LAN When they log in and Connect call to their customer that call is dropping or breaking they are able to listen to the customer c...

PA-3020 interfaces not coming up

I have a PA-3020 that was taken out of production several months ago. When it was removed, everything was working. Since that time, it has been sitting on a shelf. I decided to get it out today, and try to set up a small lab. I consoled in to the device, and performed a factory reset. Next, I connected to the management interface, and went to th...

R2dTOO by • L0 Member
  • 4431 Views
  • 2 replies
  • 0 Likes

Authentication Policy other ports confusion

We just started looking into authentication policy and while testing it works for web services but what about any other services rdp/ssh/or anything else. The BPA document says we should set authentication policy to Any, but doing that SSH in our test gets blocked, with a auth-policy-deny, and there are no redirects for SSH. Also if the user in...

raji_toor by • L4 Transporter
  • 3810 Views
  • 2 replies
  • 0 Likes

URL Risk Rating Discrepancies

Why the URL category for sync.predictive.com and mail.eventss.com is High Risk in PA firewall but in Test A URL site it is Low Risk?I assume I should follow what is shown on firewall and disregard A Test site for good measure. But what is the cause of the difference?

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RVizcarra by • L4 Transporter
  • 1916 Views
  • 1 replies
  • 0 Likes

Netflow is not working

Dear Team, Netflow hasn't been working. When we enable and disable Netflow on an interface our SolarWinds server receives a tiny bit of Netflow traffic but then stops again. Netflow traffic is however leaving the firewall and destines for the SolarWinds server. We have not found any drops in the PCAP. We found some error in the global counters, ...

VishnuPS by • L3 Networker
  • 3288 Views
  • 2 replies
  • 0 Likes

PANOS firewall Upgrade from panaroma Error

I have paloalot firewall that is managed via panaroma. The firewall doesn't have internet connectivity and only panorama does. On the panaroma I have downloaded both the 9.1.0 base and 9.1.9 maintenance version. When trying to install 9.1.9 from panaroma I get the below error. Image uploaded. Installation initiated. Loading into software manager...

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Djanju by • L0 Member
  • 4213 Views
  • 5 replies
  • 0 Likes

EDL for Specific Azure IPs/Tags Using Minemeld

I'm looking for a way to use the JSON file from Microsoft which lists Azure IPs and services tags (https://www.microsoft.com/en-us/download/confirmation.aspx?id=56519) to create an EDL. However, I only want to include the IPs for Storage.EastUS2 in the resulting EDL. I've seen reference to a prototype called azure.public-cloudIPsWithServiceTags ...

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