i just upgraded to 9.1.11 from 9.1.10 and i get a pop up message saying "Error on generating system logs" but the logs shows up fine and updated
is this a bug ?
there isn't an error in the system monitor and i checked the known issues but it wasn't in them
a few days ago, I have upgraded Panorama from 9.1.10 to 9.1.11 as well and I am hitting the same issue. This seems only cosmetic. Other than this error message, all logs are loading properly. Likely it is a bug in 9.1.11.
Sorry guys for not giving any update on this. Unfortunately, there is not much to share. 3 days ago, I got an update from TAC that they are observing this issue from multiple customers without seeing any impact on device functionality, however the root cause is still under internal investigation and they come back to me again next week.
today, I got an update from PAN TAC:
I have made some research and can confirm similar cases with the same version PAN-OS version 9.1.11,
You do not need to worry, as you suspected, it is a cosmetic issue and it has no effect on the Production device.
More over, it doesn't happen in PAN-OS 10.
Other than this, I did not get any further information so we will have to wait to see this is going to be fixed in future releases in 9.1.X.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!