09-30-2021 09:54 PM
prior to few days ahead we were able to download PDF report from ACC tab in Palo Alto but as of now while downloading the report, i can't download the PDF, it gets stuck.
09-30-2021 10:04 PM
Thank you for the post @rajumaharjan
Do you mean this PDF Export option?
Does the progress bar finishes while generating report?
09-30-2021 11:49 PM
I will check and confirm, By the way what could be possible causes of the issue.
10-01-2021 01:50 AM
Thank you for reply @rajumaharjan
Could you try to restart management process: debug software restart process management-server then run the PDF export again?
Note: By restarting management process it will through you off from CLI and GUI, but you can re-login again after a minute.
10-02-2021 01:47 AM
After running debug software restart management-server/ software restart device-manager, The report generation is ok. A query though, is report generation task resource consuming in PA.
10-02-2021 10:33 PM
Report generation is one of the most taxing things you can do from a management aspect. Just keep in mind that on a PA-3200 series taxing the management server doesn't have any effect on your ability to pass traffic, so outside of management tasks it doesn't actually matter.
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