Global Protect and ( error eq 'Existing user session found' )

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Global Protect and ( error eq 'Existing user session found' )

L2 Linker

Hi Team,


On GP 5.2.5 on GUI logs i see 


( status eq failure ) and ( eventid eq gateway-register ) and ( error eq 'Existing user session found' )


is this bad?

what is the reason for this error?





I've never seen this error prevent someone from logging in properly. Immediately following this error you should be seeing a 'remove previous login' gateway-logout immediately followed by a gateway-login for the host-id. Effectively the firewall is simply clearing the stale session that wasn't properly shutdown and re-building a new session for the host-id. 

Are you saying that you've looked at logging and you aren't seeing it remove the previous login and forming a new connection?

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