04-20-2021 08:39 PM
On GP 5.2.5 on GUI logs i see
( status eq failure ) and ( eventid eq gateway-register ) and ( error eq 'Existing user session found' )
is this bad?
what is the reason for this error?
02-18-2022 12:53 AM
I've never seen this error prevent someone from logging in properly. Immediately following this error you should be seeing a 'remove previous login' gateway-logout immediately followed by a gateway-login for the host-id. Effectively the firewall is simply clearing the stale session that wasn't properly shutdown and re-building a new session for the host-id.
Are you saying that you've looked at logging and you aren't seeing it remove the previous login and forming a new connection?
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!