Hi i have raised a change request for url recategorization but not yet received update from palo alto. It has been 24hours
Hello,I am trying to create the PaloAlto support account to be able to access the support portal, I provided all required informations however I get error and I should contact support, I tried to call the support using the local number in Germany no one is answering. How I am supposed to get your support ?
Hello Community,I have two sites, I did an initial design, and I want to make sure that I won't find any problems in real installation*on site 1 (topology1) We found a problem that the distance between ISP installation and IT room more than 200m So we wanted to use a media converter copper to fiber , Is this correct or could it cause a problem ...
Hi, There's public IP configured with NAT port address translation for outbound Internet access. Can we monitor the statistics/utilization of NAT/PAT to prevent port exhaustion, is yes is there a reference guide what's the OID value or which modules / subtree to refer in mibs file, or via API calls? Thank you
Error-Failed to add 'o15.officeredir.microsoft.com/' to external-URL-list" and Commit fails after that in 10.0.7. we got to know that there is bug ID PAN-172580 declared in 10.0.7 and error will be fixed in Target version 10.0.8(ETA by Mid Nov) I tried to find PAN-172580 in 10.0.7 Known issues but not seeing. Can you please look into it
Our firewalls are configured for LDAPS on port 636 to our Windows DC. We have the require SSL/TLS option checked in the LDAP settings window. The useridd log shows: 2022-03-22 14:42:09.136 -0700 connecting to ldap://[dcserver]:636 with StartTLS...2022-03-22 14:42:09.140 -0700 connecting to ldaps://[dcserver]:636 ...2022-03-22 14:42:09.164 -0700 ...
Hi Team, We are facing an issue with the device certificate. I have generated that OTP in the CSP portal and imported it into the firewall after I am facing the below issue "Failed to fetch device certificate. Failed to send a request to the CSP server. Error: Operation timed out after 60000 milliseconds with 0 bytes received." Attached the scre...
Simple question: Can a service for icmp/ping be created, or should I just configure "Application Default" under Service? We have ping/icmp defined under Application, but we also have specific services configured also and ping will not work, falls to the clean-up rule. It's my understanding that if you have specific applications configured that o...
Is there any body has got URL Category Any?I check the URL List document and there is no Any category.Also, I had find a category called "uncategory".Will Allow/Block List IP addresses will be categoried in "uncategory"?What's the difference between Any, unknown and uncategory?
After the upgrade of Pan-OS from 9.1.11 to 10.1.4-h4 last night, our SAML authentication does not work. We have a setup to authenticate the administrators logging into firewall using a SSO SAML profile which redirects to okta and we get authenticated over there.It was working totally fine with the 9.1.11 version but as soon as I upgrade to 10.x ...
I am trying to use a proxy for MineMeld Internet connectivity, and I have assigned proxy settings to the container instance. For some reason, it is not working and I probably need to especifically set proxy settings in the MineMeld application, but I am struggling to do it. We are running dockers on SLES. Any idea about how to maki this work? Th...
Hi, I am unable to see the XFF IPs for the HTTPS traffic in the traffic logs. We already implemented the Decryption but still we are unable to see in the traffic logs. Any suggestions.
Dear Support crew,we have two PAN-3220. Our devices are HA. We received advanced evaluation package licenses for the devices, but my device operating system was 10.0.3 so the advanced licenses are only installed on PANOS 10.2.0.According to the release note, we upgraded PANOS devices to 10.2.0 and after 24 hours, our primary device had problem. ...
Hello, I am looking for mechanical drawings for the PALO ALTO 800 (820) Series FW, including dimensions, locations and distance between the screws, screw sizes etc. The images in the installation guide do not contain this information. Cheers
Hi Folks, We have PA-220 running on PAN-OS 10.0.6. Upon checking the Threat logs via GUI no threat logs are visible . So we had checked on the CLI of the firewall for any threat logs but no luck. The firewall have all the required licenses. 13 percent disk space quota is allocated for the Threat logs. The disk space utilization is also healthy. ...
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Server monitering -Connection refused
MP18
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SSL Decryption Issue on PA-520 Running PAN-OS 12.1.7-h3
reaper
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PAN-OS 11.1.16, Unable to connect to VPN Portal or Gateway, winhttpObj, error!
