Global Protect Installation Error

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Global Protect Installation Error

L0 Member

I have a user who is trying to install the Global Protect VPN client on a personal laptop.  She is getting an error I have never seen before. 

 

PAGP.png

1 accepted solution

Accepted Solutions

L5 Sessionator

Does she have installed GP agent on that system before? Does she have admin rights?

 

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3 REPLIES 3

L5 Sessionator

Does she have installed GP agent on that system before? Does she have admin rights?

 

Client did prveioiusly have the application installed.

When I have had issues with GP reinstall then it has always helped when I deleted its folder from Program Files and went through registry (start > run > regedit) and deleted all globalprotect entries.

Enterprise Architect, Security @ Cloud Carib Ltd
Palo Alto Networks certified from 2011
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