GlobalProtect Client Startup Windows 10
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GlobalProtect Client Startup Windows 10

L1 Bithead

GlobalProtect Version 4.1.0-98

PAN OS 8.0.10

Login mode: on-demand

 

Hi there, 

we've roll-out the GP-Software on everyone's PCs.

Everytime a Windows (10) Client is rebooting the "GlobalProtect" pop-up Gui is showing up. Is there a way to stop loading the "GlobalProtect" pop-up Gui after rebooting Windows? 

 

Thank you.

14 REPLIES 14

I dont know why the link is not accessible. It is really annoying that Palo Alto Live community sharing a link but it is not working. 

Hi Mshattock,

 

I completely agree with you that its a bug. I have already spent 15 days with Palo Alto tech support to resolve Pre-Logon then On-demand but unfortunately tech support is still unable to resolve the issue. Even in my case I am losing confidence on Palo Alot tech support. Configuration in the "App configuration" tab is telling one thing but practically it is doing another thing. 

If I choose on-demand but GP Login prompt is coming up then what is the purpose of keeping On-Demand option in "App configuration" tab. This is completely unacceptable. 

 

Agree, I do not have priv to view the article but I am logged in.

Go figure. Hopefully they will solve soon.

Hey Palo Alto, please put the article back up! This would be useful for all sorts of reasons.

Community Team Member

OK, 

I will try to help out here a little.. 

The article was archived.. for many reasons..  which is why no one is able to access the link. 

Not only that, it was shared many years ago.. 

 

I am very sorry for the inconvenience that this may cause.. but my hands are tied, and cannot re-publish it right now.. 

But, what I can do, is take some of the content, and share it here.. 

 

In order to stop the GlobalProtect client from loading along with other start up applications when the system boots up:

 

Windows 10:

On Windows 10, this functionality has moved from System Configuration to Task Manager. Because of that there are 2 ways to get to this. 

  1. From Start > Run > msconfig,  then click on "Startup". Notice the link to start Task Manager.

    jdelio_0-1617742629662.png

     

    System Config showing you have to open Task Manager .

  2. OR You can start Task Manager with "Control + Shift + Esc", or Right Click on an empty area of the Windows Task Bar, and click "Task Manager".  Once there Click on the "Startup" tab. 
  3. Once in the Startup tab, look for "GlobalProtect client.  Right click and then click "Disable". or click once, and select "Disable" at the bottom of the window.
    jdelio_1-1617742629681.png

     

    Task Manager screen showing the options to disable GlobalProtect.

That was essentially what was in the article..

I hope this helps a little..

 

-joe

 

LIVEcommunity team member
Stay Secure,
Joe
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