General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Simulate SIP Traffic in Lab

Hello Everyone, Like most on this form, I believe I am having issues with SIP, which is causing some soft phones to reset. I have started gathering a list of possible fixes that have been posted by the community and Palo Alto. I want to try these fixes in a lab environment so I do not cause any issues in production. Does anyone know if a way to...

Resolved! Firewall Interfaces Not Working and Crashing when SFP's are plugged in

Hi, We have a firewall that is crashing when Cisco SFP's are plugged in, I know they are not supported and that is what we mentioned to the customer. This issue started with version 10.0.3 and worked in pervious versions in 9.1.x I noticed the brdagent reboots every time the SFP's are plugged in or if a failover occurs to the secondary. ...

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Resolved! Firewall interface is showing RED

Hello,I observe the firewall interface is showing RED.Below is the troubleshooting I have done:- I have checked no LED indication on the device after connecting the cable for all interface.Rebooted firewall from GUI and hard reboot as well.We changed the ethernet cable.For the cross check we insert the ethernet cable in other switches but switch...

Resolved! is it Possible to create NAT Rule to Allow 443 to public on VM hosted in Azure Cloud

Hi Everyone, I have a VM Series firewall in Azure Cloud. I have a scenario to allow 443 to accessible from public internet using public IP address. I used to do it on PA Series of Palo Alto but when it comes to VM Series, I do not see the options to do it. Have anyone done it before or do we have any option to do it on VM Series? Thanks in Advan...

Decryption Certs

Does anybody know if we support separate Decryption Certs in a multi VSYS environment? I have an MSP who wants to use different Certs from each of their customers. Thanks

Papercut Mobility Print - NG-Firewall - Application

We are moving more and more from Citrix, to working on the laptop. A lot of out users are used to "printing" there documents for the next day, so when comming into the office, they just walk to the printer, present there RFID-tag, and presto. We use Papercut, and in the new setup, users should be able to access our Papercut server on port 9163...

Web sessions getting blocked when session switches user ID mid stream

Let me first preface this by saying I am not our network admin, and I have no access to our Palo Alto devices, but since the teams here that are supposed to be managing them cannot be bothered to look at our issues, I wanted to see if this community might have some ideas I can take back to them. Within our IT department, many IT staff have two u...

User-ID mapping for users logged in to a domain controller

Hi Guys, Does anyone know or have experience on configuring User-ID agent to perform user mappings for users who are currently logged in to a domain controller. The issue I am facing is that anyone logs into a domain controller is not being pickup by User-ID agent, so there is no user mapping for any of our domain controllers. All other servers ...

Why does GlobalProtect VPN client for Windows keep getting worse?

This client used to be fine. Then we upgraded it and some silly Windows notifications kept popping up which were annoying and, more importantly, caused the textboxes to lose focus while you are typing a password/key. Now we're up to v4.0.0-90 and this may be the worst yet. Someone decided to remove the password field completely!I'm not sure what...

Firewall slowness

Hello, I am facing an issue with my firewall. it is very slow in the GUI as well as CLI. if i click any tab in the firewall it is taking too much time to refresh and loading the page. firewall model - PA-500PAN-OS version - 8.1.15 below i check from my side:- pa500> show system disk-spaceFilesystem Size Used Avail Use% Mounted on/dev/sda3 3.8...

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Taking longer time to commit on firewall from secondary panorama

As observed, when primary panorama was active, I have created an Test address object and committed and pushed from panorama. Configuration committed and pushed within 2 to 3 minutes.After making secondary panorama as an active, configuration was committed after longer time period around 12 to 15 minutes.As observed on both primary and secondary ...

What Are The Reasons Why We Still Can't Remove the vWire via Panorama On A New Firewall

Hi guys, What is the reason? A brand new firewall from the factory, we give it a management ip-address and panorama server address, we import the firewall config to Panorama and commit to Panorama. We then change the network and device templates so that we the ethernet1/1 and 1/2 become layer 3. When we try to push this config to the firewall it...

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number-of-severity in threat log

Hi Community, I am trying to parse the threat log from Palo alto. I can see the 'number-of-severity' in the custom Syslog log format. I am looking for an official document to map these numbers to the severity level.I can see the below,4- indicate high level,3 - indicate medium.Anybody has any official documents on this. Thanks in advance!.

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