GlobalProtect timeout only for one user

[soporteseguridad]

Hi,

We have a customer pc using GProtect to our office, we use this VPN to access using RDP to his computer. The problem is that GProtect timeout is 24hours, so we need customer help in order to log again in GProtect VPN. If there any way to delete this 24hours time out only for this VPN connection? without changin for all the vpns customers??

THanks

[K12PaloAlto · Accepted solution]

I just looked through the settings.  It appears the only way to achieve this without affecting everyone else is to create another GP Portal.