04-08-2020 02:19 PM - edited 04-09-2020 06:24 AM
I've got a user that uses keyboard maestro (an application) to run macros for software development. The issue is that keyboard maestro requires secure input (Mac OSX feature) to be disabled to be able to run. GlobalProtect since it starts as a service enforces secure input (the Mac osx feature) to be enabled. I've looked through the app config within the firewall and didn't find anything.
Has anyone run across a way to disable secure input with global protect still running and able to still connect to vpn??
I found the terminal string to terminate the GlobalProtect, but that doesn't help if the user needs to use keyboard maestro (the Mac application) while on VPN.
04-08-2020 08:55 PM
I don't completely understand your question. Could you please provide some background?
04-09-2020 06:25 AM
@vathreya I re-read my post and realized it wasn't to clear. I have modified it in hopes that someone can help.
04-20-2020 01:37 PM
I've submitted a ticket regarding this issue, but presenting in another app: it's case number 01437127 and has a pretty detailed explanation of what I believe to be the root cause.
04-20-2020 01:46 PM
fantastic. definitely keep me updated.
04-20-2020 01:51 PM - edited 04-20-2020 01:53 PM
Until a solution is presented, here's a list of resources I found while researching this issue:
The easiest work-arounds are:
For GlobalProtect specifically, I've had some luck with signing out (GlobalProtect > Settings > General > Sign Out), and then signing back in, but I also performed quite a few other resets that may have influenced the fix. I'll try to remember to post back after my ticket is handled.
10-01-2020 08:33 AM
Did you ever get this issue resolved?
03-12-2021 03:23 PM
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