Globalprotect vpn prompting user principal name (upn) instead of domain-name/userid format and not connecting.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Globalprotect vpn prompting user principal name (upn) instead of domain-name/userid format and not connecting.

L1 Bithead

Globalprotect vpn prompting user principal name (upn) instead of domain-name/userid format and not connecting.

 

Client os version: Windows 10 version 21H1 (or 21H2)

 

No changes done on FW...

1 accepted solution

Accepted Solutions

L1 Bithead

Changed the PA FW GP authentication profile username attribute to: samaccountname and earlier it was username

viola it worked. Azure AD in backend.

View solution in original post

3 REPLIES 3

L6 Presenter

If I seen this question many time and a fast google will give you the answer as many have asked this and Palo Alto has great articles  🙂

How to configure Active Directory Authentication for GlobalProtect users to login with domain\username and just username format

 

https://knowledgebase.paloaltonetworks.com/kcSArticleDetail?id=kA10g0000008U8e

 

https://live.paloaltonetworks.com/t5/general-topics/authenticate-with-domain-username-in-global-prot...

 

 

Thanks for response. This was a working setup for a long time and nothing was changed on the PA/GP side.

L1 Bithead

Changed the PA FW GP authentication profile username attribute to: samaccountname and earlier it was username

viola it worked. Azure AD in backend.

  • 1 accepted solution
  • 3440 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!