Globalprotect vpn prompting user principal name (upn) instead of domain-name/userid format and not connecting.

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Globalprotect vpn prompting user principal name (upn) instead of domain-name/userid format and not connecting.

L1 Bithead

Globalprotect vpn prompting user principal name (upn) instead of domain-name/userid format and not connecting.

 

Client os version: Windows 10 version 21H1 (or 21H2)

 

No changes done on FW...

1 ACCEPTED SOLUTION

Accepted Solutions

L1 Bithead

Changed the PA FW GP authentication profile username attribute to: samaccountname and earlier it was username

viola it worked. Azure AD in backend.

View solution in original post

3 REPLIES 3

Cyber Elite
Cyber Elite

If I seen this question many time and a fast google will give you the answer as many have asked this and Palo Alto has great articles  🙂

How to configure Active Directory Authentication for GlobalProtect users to login with domain\username and just username format

 

https://knowledgebase.paloaltonetworks.com/kcSArticleDetail?id=kA10g0000008U8e

 

https://live.paloaltonetworks.com/t5/general-topics/authenticate-with-domain-username-in-global-prot...

 

 

Thanks for response. This was a working setup for a long time and nothing was changed on the PA/GP side.

L1 Bithead

Changed the PA FW GP authentication profile username attribute to: samaccountname and earlier it was username

viola it worked. Azure AD in backend.

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