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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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URL Filter Troubleshooting

Note: "test url-info-host security.microsoft.com" doesn't work but "test url security.microsoft.com" shows both local and cloud results. Cloud / Local URL DB are the same. Software Version 10.2.3-h2 security.microsoft.com: Doesn't exist in the URL DB don.jarmon@Spragins-PA-FW1(active)> test url security.microsoft.com security.microsoft....

Traffic stops hitting when one of two FQDN objects in policy not resolvable

There is a security rule with two FQDN objects used as destination. Along with that user group is configured and source/destination zones - nothing special. There have been a couple of cases where traffic suddenly stops hitting the rule although everything seems to be in the place. It turns out on of the two FQDN address objects is not resolving...

nikoo by • L3 Networker
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  • 2 replies
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Resolved! BGP ROA and RPKI

Does BGP on PAN-OS, any version, support Route Origin Authorization (ROA) or Resource Public Key Infrastructure (RPKI)? I find nothing in the docs or in the web interface that would indicate it is supported.

Resolved! Authentication Portal logs / troubleshooting

I am having difficulty finding logs and other troubleshooting information for Authentication Portal on PAN-OS 10.2. There are some resources such as this article but it seems to only be useful for older PAN-OS versions where the feature was still called Captive Portal. If I try to use some of the things that it describes: > less mp-log appwe...

Resolved! RDP Session Freezes for a few seconds and than continues

Hi all, We are having an issue with RDP sessions. We recently moved the traffic from a L3 switch to our Palo NGFW and since then Occasionally, RDP sessions freezes for only a few seconds and than continue regularly. We tried app-override to see if it app-id related, but that didn't solve the issue. We also tried to change registry values accord...

AmitKa79 by • L2 Linker
  • 8785 Views
  • 7 replies
  • 0 Likes

sdwan interface down - recently upgraded to 10.1.6

Hi Team, Until yesterday, we were running panos 9.1 and never faced any issues with the sdwan setup.Within 24h after the upgrade to 10.1.6, all of a sudden the sdwan interfaces went down without an indication of any other issue/error.No changes have been made to the configuration. The sdwan is using 2 ipsec tunnels. Both were still online, no pr...

Global Protect: insert portal address via registry

With the help of a software deployment tool, we are looking to install the the GP client (v2.1.0) and then follow it up with a bat file to insert the portal address into the registry. We want this to apply to all users.. (HKEY USERS).. however, the substring under HKEY USERS always changes everytime a machine is imaged. Any other way to do this?

rrau by • L3 Networker
  • 17836 Views
  • 3 replies
  • 0 Likes

Resolved! No PDF Summary Report category on Reports page

Hello, I have a case open on this item with third-party support, but they seem to have no easy answers and I'm happy to let the community take a swing at it. We have a new installation of a PA-460 running 10.2.3 and I cannot see or seemingly generate any PDF Summary Reports. I'm using the web portal to administer the firewall. On the Reports p...

LRCAIT by • L2 Linker
  • 7813 Views
  • 5 replies
  • 0 Likes

sd-wan setup question

set up SD-WAN in PANOS. If you look at the manual, it says to use it in conjunction with the panorama. Is there a way to set it up without linking it with the panorama?

qmso475 by • L3 Networker
  • 2058 Views
  • 1 replies
  • 0 Likes

exiting because missed too many heartbeats

Hi all, hoping someone may be able to assist with an issue . these logs are shown only in GUI with high but same logs if see from CLI didn't show up. We are seeing that every 2 hr our PA device generates messages devsrvr: exiting because missed too many heartbeats mgmtsrvr: exiting because missed too many heartbeats Thanks RR

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