This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences

General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 
General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Start a conversation

Discover LIVEcommunity Through Our New Animated Explainer Video!

 

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! 

 

This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussi

...

kiwi_0-1745308399217.png
kiwi by • Community Team Member
  • 195 Views
  • 0 replies
  • 0 Likes

Welcome to the General Topics Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating:

 

Rules and Best Practices

 

  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
...

JayGolf by • Community Team Member
  • 878 Views
  • 0 replies
  • 0 Likes

Support Portal - Not Able to Select the Asset

 

Hello,

I'm Support Portal Page >Support Cases >Get Help in that can't able select the assets   

 

Find Asset Tenant ID/ Serial 

 

We can find our device with serial number ; we can't able to select the particular device .



Please note you are posting...

GRE tunnel failover issue

Hi Community,

 

I am trying to set a GRE tunnel between Palo Alto PA-850-ZTP and zscaler.

Issue:

I have tunnel.1 and tunnel.2 created as Primary and Secondary. 

 

static routed default towards Internet.

 

GRE tunnel Primary and secondary configured

...

GauravSingh_1-1660652111162.png
GauravSingh_2-1660652222304.png
GauravSingh_0-1660652053031.png
GauravSingh_3-1660652596481.png

Day-zero Configuration of Palo-Alto

Hi All,

I heard day-zero configurations of the Palo-Alto firewall we can perform via the free service provided by Palo-Alto.

Do anybody having the visibility here.

Sujanya by • L3 Networker
  • 2905 Views
  • 4 replies
  • 0 Likes

Resolved! PAN firewall HA and addition of same to Panorama

We are having an existing panorama in our network via which multiple production firewalls are managed  and in one of the location we are planning to implement two new firewall in HA ( active -passive) set-up.

question is : Do we need to add the firewa

...

Sujanya by • L3 Networker
  • 3213 Views
  • 6 replies
  • 0 Likes

iCloud- Base App ID

Hi Team,

 

We are unable to see iCloud-uploading and iCloud-downloading Apps in our traffic logs, All the traffic identified as iCloud-base. 

 

Can someone help me on this ? 

Resolved! Global Protect for Linux

Is there support for the Global Protect client for Linux? It's not a download option when logging into the portal via https. If not, is there a way to connect using Java? Would NetConnect work?_

Resolved! Master Key issue with Panaroma managed firewall?

Ok so I may have made a mistake but I want to know the steps to recover and gain control back.

 

I changed the mastr key on Panorama and then proceeded to deploy same master key to 2 test firewalls. Both failed, one is a standalone VM, another to be

...

raji_toor by • L4 Transporter
  • 2821 Views
  • 2 replies
  • 0 Likes

Mute the Music while on Hold

While waiting on hold for support, is there a way to mute the hold music? The same 35-second loop for 30+ minutes is just too much. 

Especially when you had a time slot reserved for an engineer. 

JMRLT by • L0 Member
  • 3828 Views
  • 3 replies
  • 2 Likes

Authenticated NTP, what do you use?

Hello Community,

While I already have googled and found some solutions, I would like to get input from you to see what you have used and works well. 

In a windows environment, what do you use to point your PAN's NTP configuration to an authenticated

...

Change in NetFlow behavior in PAN-OS 10

Hey guys,

 

Here's another one of the issues I have run into after upgrading to PAN-OS 10.

 

Application usage statistics received by NetFlow are now displayed in Petabps / Pbytes on my NetFlow servers!

I have confirmed that my NetFlow server hasn't been

...

warface by • L1 Bithead
  • 2651 Views
  • 2 replies
  • 1 Likes

Resolved! GlobalProtect user in RDP login?

Anyone know why, after installing Globalprotect, I see an empty user account with the GlobalProtect icon as an option when trying to RDP to remote desktops?  I've noticed it on every machine after installing GP... I'm hoping it is a config option tha

...

GP-account.png
jsalmans by • L4 Transporter
  • 4788 Views
  • 4 replies
  • 0 Likes
  • 24011 Posts
  • 115 Subscriptions
Top Solution Authors
View All
Top Liked Authors
View All
Labels
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2025 - Palo Alto Networks