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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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kiwi by • Community Team Member
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Resolved! Video and speed are slow when using MS-teams

Hello.Currently using ms-teams.In use, if many users participate in a meeting, the picture quality and speed deteriorate.Because the paloalto firewall is also in the middle of the network environment, the operation of the firewall is also suspicious.No packets appear to be blocked.Could you please let me know if you are experiencing the same sym...

jskang by • L1 Bithead
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stdlib.syslogMiner issue

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Grantru by • L0 Member
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Does PA fail closed by default?

I'll be darned if I can find any documentation that speaks to if/how interfaces are configured to fail closed if there's a system or interface issue. Does anyone have a URL that talks to this? Thanks, Jeff

IPv6 Support

Are there any updates as to if/when PAN will support DHCPv6 Client and IPv6 Prefix Delegation? This is preventing a purchase for me. Without the ability to receive an IPv6 address and prefix delegation dynamically on the WAN interface, this is a show stopper.

access logs from bluecoat proxy to windows user-id agent

Trying to get bluecoat proxy to send its access logs to windows user-id agent. configured custom log on bluecoat in the following format PAN Source=$(c-ip) Username=$(cs-username) Action=$(s-action) On user-id agent side I am seeing server receiving syslog messages in the format specified PAN Source=x.x.x.x Username=usernamexxx Action=TCP_HITPAN...

fwguy77 by • L1 Bithead
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Global protect - external gateway blocking?

In the global protect gateway settings where you can select the priority by region does the firewall block connections from any regions that are not included there? this is the article discussing the feature I’m referring to: https://docs.paloaltonetworks.com/pan-os/8-0/pan-os-new-features/globalprotect-features/external-gateway-priority-by-sour...

Can't enable user-id on sd-wan zones

I need to enable user-id on panos sdwan zones - e.g. zone-to-branch. I can enable it in the template on panorama, but it doesn't change on the firewall when pushed. Everything else is working fine, so this is not and template/stack issue. Is this a sdwan issue or work as expected?

Resolved! Basic question regarding policy

Just trying to understand the policy a bit more. under the policy | application, if I select FTP and select http/s under the service, I assume fw is expecting FTP to run on port 80/443? hence, if I select app default on services, it will then expect the ftp traffic on port 21? what I was looking into allow ftp/http/s. I end up creating 2 poli...

Shadow by • L2 Linker
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Panorama in AWS

In an AWS environment which is making use of the TGW and GWLB, is it okay to deploy Panorama in a VPC that gets routed through GWLBe or should Panorama get deployed in the security VPC and have the route tables bypass all gwlb endpoints? I'm wondering if having panorama go through gateway load balancer endpoints would cause issues. The pano...

Resolved! Is A/P Throughput synchronized?

Dear Team, I know that sessions are synchronized except for the conditions below in the A/P configuration. -In Active/Passive mode, ICMP and host sessions are not synchronized between peers.(Note: A host session is a session terminated on one of the firewall interfaces, such as an ICMP session pinging one of the firewall interfaces or a GP t...

CHOEKyungJun_0-1669957164036.png

How to correctly decrypt FTP (over TLS) traffic

Hi, I am facing the common issue of Passive FTP (over TLS). Basically, the connection fails due to the dynamic ports assigned in the encrypted channel. It is clear that the solution is to configure PA to decrypt the traffic to identify the dynamic port and PA automatically (and temporarily) will open the traffic for that port. But unfortunately,...

Updating password with XML API for Palo Alto firewall user.

I have a physical firewall and want to change the password on an admin by the use of XML API. I have followed the guide from How to Change the Password of Administrative Users via XML API - Knowledge Base - Palo Alto Networks and everything works and ends with success. However, when I try to login with the new password it does not work. And neit...

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