Google Chrome is asking for credentials on some sites while GlobalProtect VPN is active.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Google Chrome is asking for credentials on some sites while GlobalProtect VPN is active.

L0 Member

Good morning,

 

one private client hired me to format his computer. After installing and logging into GlobalProtect VPN, his favorite browser Google Chome is asking for credentials on some websites like Whatsapp Web. When he turns off GlobalProtect the error disappears, no input is requested. 

 

ed9985ce-80eb-4115-9192-7eae8326f777.jpg

 

1 REPLY 1

L6 Presenter

Give more info, please. You mean the Globalprotect application or the SSL clientless vpn access? Is there an authentication policy on the Firewall that uses a transperant captive portal?

 

https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-web-interface-help/user-identification/device-us...

 

 

 

1. Also does the customer have a proxy as it may have issues with the globalprotect vpn traffic passing through it:

 

https://docs.paloaltonetworks.com/globalprotect/4-1/globalprotect-app-new-features/new-features-rele...

 

 

2. Or is there a proxy after the Firewall. For example after the VPN is started the customer traffic  to goes first to the firewall by the VPN tunnel then before Internet the customer traffic goes to a proxy.

 

 

 

 

  • 1915 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!