I have a customer having the same issue.
I have installed the latest version of GlobalProtect I have available to me. (5.0.6-29)
I made sure there were no issues in Security & Privacy and the firewall is turned off.
I have the debug log files if that helps in any way.
OS X 10.14.2
He only started having issues late yesterday afternoon.
Has anyone got a solution for this? I'm using macOS 10.15.5 and GP 5.1.1-12
I agree that the internet is not completely down but some routing issues. traceroute to 18.104.22.168 works both with or without GP, except it is extremely slow with GP.
I even tried a Windows 10 VM on my mac (macOS 10.15.5) without changing any mac configuration. And it works perfectly fine.
I'm thinking it could be some compatibility issue between GP and macOS, but I'm not sure what to check next.
I am having the same experience.
When I connect to our VPN to begin with, it works as you'd expect. When I map an SMB share, it's almost like the tunnel goes down. I can't ping or connect to anything internal (where i'm VPN'd in), however, I can ping 22.214.171.124. When I disconnect from the VPN, everything continues normally.
We are using PAN-OS 9.1.2 and GP 5.1.4; MacOS 15.5
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!