I've deployed a GlobalProtect installation solely for the purpose of User-ID. The GP agent connects to the internal portal/GW (one box) upon login with Kerberos SSO. However, when the internal gateway is not reachable (user has no network, user isn't on-prem), the GlobalProtect Agent notifies the user about this (no network / can't reach GW). Does anyone know how I can supress this warning?
Hmm.... i don't use internal gateways but don't you need internal host detection to prevent this from happening.
or have you already set this...
Internal host detection IPv4 is set to an internal on-prem IP and the hostname for it does not publicly resolve, plus internal gateways are configured..
Have you tried making the portal external, the gateway internal with host detection and allowing access to the portal from internal network.
Sure, i understand, but how is the client going to know about the internal host detection if they cant get to the portal.
Portal info is cached but it does not include internal host detection. I know this much because we use it to prevent users connecting to gateways when on the LAN but if the portal cannot be contacted the internal host detection does not kick in and user attempts to connect to a cached portal.
So... I dont think you have much choice here...
I actually don't mind if it can't get to the portal, I just don't want users to see the message -so it's more, can I suppress the message on the client itself or not?
I'm not quite sure on this, as I have not tried doing solely an internal gateway. However, why not try configuring the gateway as an internal gateway, and use the internal host detection, and list no external gateways?
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