GUI does not show system logs

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

GUI does not show system logs

Cyber Elite
Cyber Elite

On GUI i see traffic logs but no system logs.

LAst system logs are from yesterday.

 

Ran the below command

 

show log system direction
> equal equal

admin@EOCDC-G3-NGFW-2(active)> show log system direction equal backward
Time Severity Subtype Object EventID ID Description
===============================================================================

 

it only show me logs from march 25

 

should i restart the log receiver or management server?

 

please advice

MP

Help the community: Like helpful comments and mark solutions.
1 accepted solution

Accepted Solutions

@MP18,

My understanding of the process is that it's what actually writes the log files to pretty much everything on the device. If that process is malfunctioning (you could check this via 'less mp-log logrcvr.log') then you wouldn't be getting any logs on the system. 

 

View solution in original post

4 REPLIES 4

Cyber Elite
Cyber Elite

@MP18,

If the logs aren't getting generated in the CLI or the GUI I would restart the actual log receiver process, not the management server. 

so what does log receiver process does ?

 

does it write logs on the PA so that they can be displayed?

MP

Help the community: Like helpful comments and mark solutions.

@MP18,

My understanding of the process is that it's what actually writes the log files to pretty much everything on the device. If that process is malfunctioning (you could check this via 'less mp-log logrcvr.log') then you wouldn't be getting any logs on the system. 

 

Many thanks for answering the Question.

Happy to learn from you.

MP

Help the community: Like helpful comments and mark solutions.
  • 1 accepted solution
  • 3566 Views
  • 4 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!