03-31-2022 05:21 PM
Dear All
I would like to check for PANOS 9.1.X, how do I configure the SMTP alert with O365 authenticated user. I had tried the steps in this URL "Configure Email Alerts (paloaltonetworks.com)" and unable to trigger the SMTP alert out.
The purpose of the SMTP alert is to send reports and to notify network administrator if there's something wrong with the PA. Please help. Thank you.
04-05-2022 01:19 PM
Hello
Did you happen to configure this portion as well:
https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/monitoring/view-and-manage-reports/schedul...
04-05-2022 10:09 PM
Dear Steve
Yes, I did. But the email account used required authentication how do I go about doing it?
04-06-2022 10:58 AM
I am not seeing any positive confirmation that you actually configured the email profile
Did you do these steps?
04-06-2022 04:41 PM
The PAN-OS version seems different from the screenshot you shown.
The PAN-OS running on 9.11 and I am unable to obtain the authentication page.
04-07-2022 10:42 AM
Only in 10.x can you used authenticated emails. In previous versions, you must use a whitelisted IP (like the mgmt IP) to send unauthenticated (or white listed) emails.
04-07-2022 11:43 PM
Noted. I think may need to plan a date for upgrading. Thank you Steve for your advice and help.
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