How to disable cortex xdr on home computer

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How to disable cortex xdr on home computer

L0 Member

Hi, cortex xdr was instaled on my computer and now i dont have acces to my network, i tried everything but i cant disable cortex.

can somebody help me to disable and uninstall this program?

2 REPLIES 2

Community Team Member

Hi @TilenG ,

 

You can use the cytool utility. You should be able to find it under 'C:\Program Files\Palo Alto Networks\Traps\cytool.exe'.

 

Type the following command to disable Anti-tampering:
cytool protect disable

It will ask for the password

 

This allows you to stop services, uninstall or do whatever you need to do.

 

Source:

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/7.7/Cortex-XDR-Agent-Administrator-Guide/Cytoo...

 

Kind regards,

-Kiwi.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

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Hi kiwi,

I already tryed this but when i try to write pasaword icant do anything in console.

Thanks for help.

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