05-10-2023 08:59 AM
Hi, cortex xdr was instaled on my computer and now i dont have acces to my network, i tried everything but i cant disable cortex.
can somebody help me to disable and uninstall this program?
05-11-2023 03:05 AM
Hi @TilenG ,
You can use the cytool utility. You should be able to find it under 'C:\Program Files\Palo Alto Networks\Traps\cytool.exe'.
Type the following command to disable Anti-tampering:
cytool protect disable
It will ask for the password
This allows you to stop services, uninstall or do whatever you need to do.
05-11-2023 07:41 AM
I already tryed this but when i try to write pasaword icant do anything in console.
Thanks for help.
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