06-01-2018 10:27 AM - edited 06-01-2018 10:30 AM
Hello there,
I represent Kromtech company(https://kromtech.com) which produces MacKeeper app (https://mackeeper.com).
We have report from our partners that your WildFire service marks our products as Malware.
We would like to report false positive but I didn't find a way how to do that if I don't own your service. Could you please help me with that?
Appreciate your help.
Have a nice day.
06-02-2018 07:30 AM
Probably best to report this over in the Virus Total forum. This is monitored by the threat team to change file verdicts.
https://live.paloaltonetworks.com/t5/VirusTotal/bd-p/VirusTotal_Discussions
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