VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

...

brcook by L2 Linker
  • 12694 Views
  • 0 replies
  • 7 Likes

False positive : HelpDesk Viewer

A false positive has been detected for HelpDeskViewer.exe. 

 

File Hash: <c08193adcefec15716fb0c76566e834677563636caf65151d7c9447392d28264>

Link to Virustotal report for the file: <https://www.virustotal.com/gui/file/c08193adcefec15716fb0c76566e83467

...

False positive (generic.ml): HelpDesk Viewer

A false positive has been detected for HelpDeskViewer.exe. 

 

File Hash: <c08193adcefec15716fb0c76566e834677563636caf65151d7c9447392d28264>

Link to Virustotal report for the file: <https://www.virustotal.com/gui/file/c08193adcefec15716fb0c76566e83467

...

Gowtham by L1 Bithead
  • 2136 Views
  • 2 replies
  • 0 Likes

False Positive - MecaNet.exe

FileHash: d80aa6abc728eb367d55509003a9c1c521934a83eb04de0de7f1f3dd3c40c3c3
Link to VirusTotal report:
https://www.virustotal.com/gui/file/d80aa6abc728eb367d55509003a9c1c521934a83eb04de0de7f1f3dd3c40c3c3
VirusTotal Detection: Generic.ml

carlos by L0 Member
  • 672 Views
  • 0 replies
  • 0 Likes

False positive (generic.ml): HelpDesk Viewer

A false positive has been detected for HelpDeskViewer.exe. 

 

File Hash: <c08193adcefec15716fb0c76566e834677563636caf65151d7c9447392d28264>

Link to Virustotal report for the file: <https://www.virustotal.com/gui/file/c08193adcefec15716fb0c76566e83467

...

False Positive - MecaNet.exe

FileHash: 03d4ef36469ebd65078df976ab73c9ca5e5ad805934c718b657cb69c7f128e51
Link to VirusTotal report:
https://www.virustotal.com/gui/file/03d4ef36469ebd65078df976ab73c9ca5e5ad805934c718b657cb69c7f128e51
VirusTotal Detection: Generic.ml

carlos by L0 Member
  • 894 Views
  • 0 replies
  • 0 Likes

False Positive - Compresso.exe

FileHash: 40492666ce1ec89434b08bafb2db256b1e84887453c593597707a8adcc42e4f8
Link to VirusTotal report:
https://www.virustotal.com/gui/file/da7e3524a2b26f47bdc221c4c9197c6a6fdda636fd93b398689900126ad38627
VirusTotal Detection: Generic.ml

Zip password: infe

...

False Positive - ManualUpdate.exe

FileHash: da7e3524a2b26f47bdc221c4c9197c6a6fdda636fd93b398689900126ad38627
Link to VirusTotal report for the file:
https://www.virustotal.com/gui/file/da7e3524a2b26f47bdc221c4c9197c6a6fdda636fd93b398689900126ad38627
Current VirusTotal Verdict: Generic.m

...

emma by L0 Member
  • 1468 Views
  • 0 replies
  • 0 Likes

False Positive - ClientWizard.exe

文件雜湊值:4ea126aa92060ede90ffcb4d6ab5a7190b987a7cadfd5c914a4f78554802bb08
VirusTotal 報告連結:
https://www.virustotal.com/gui/file/4ea126aa92060ede90ffcb4d6ab5a7190b987a7cadfd5c914a4f78554802bb08
VirusTotal 目前判定結果:Generic.ml

emma by L0 Member
  • 1452 Views
  • 0 replies
  • 0 Likes

False Positive - Generic.ml

FileHash: b1ef3582cd461327d9a93d210c7d503ece186ce6a86d3105355da45c5a208b62

Link to VirusTotal report for the file:
https://www.virustotal.com/gui/file/7c0feaf9231ced1629c167e08a9bc997f01452ceab72e38fb180c3fbfd9d3bd6

Current VirusTotal Verdict: Generic

...

FJet2025 by L0 Member
  • 1512 Views
  • 0 replies
  • 0 Likes

Submit false positive

File Hash: bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f 

Current VirustTotal Detection: G

...

sergiors by L0 Member
  • 1707 Views
  • 0 replies
  • 0 Likes

VirusTotal False Positive (Generic.ml)

File Hash: 7c0feaf9231ced1629c167e08a9bc997f01452ceab72e38fb180c3fbfd9d3bd6

Link to VirusTotal report for the file:
https://www.virustotal.com/gui/file/7c0feaf9231ced1629c167e08a9bc997f01452ceab72e38fb180c3fbfd9d3bd6

Current VirusTotal Verdict: Generi

...

trksyln by L0 Member
  • 1714 Views
  • 0 replies
  • 0 Likes

Submit false positive

File Hash: bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f 

Current VirustTotal Detection: G

...

sergiors by L0 Member
  • 1627 Views
  • 0 replies
  • 0 Likes
  • 778 Posts
  • 67 Subscriptions