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02-09-2023 05:18 AM
Hi All,
Anyone can help how to uninstall Cortex XDR with disabling anti-tampering protection?I am trying to uninstall from SCCM and due to the anti-tampering protection, it require password to disable the protection first before i can proceed with the uninstallation. Perhaps any bat script on this that i can use it.
Regards,
Zaffrul
02-09-2023 05:25 AM
Hi @Zaffrul ,
Please check the following discussion on the same topic:
Kind regards,
-Kiwi.
02-09-2023 05:32 AM
Hi Kiwi,
Thanks for the respond. The link given is not the same topic as mine. My issue is, i can't uninstall Cortex XDR from SCCM due to anti-tampering protection. It require to insert the supervisor password in order to proceed with uninstallation. I have the password but i don't know what is the correct parameter to insert in bat script for disabling the anti-tampering protection.
Regards,
Zaffrul
02-09-2023 05:50 AM
Hi @Zaffrul ,
Gotcha, you can use the cytool utility that comes with the agent. You should be able to find it under 'C:\Program Files\Palo Alto Networks\Traps\cytool.exe'.
Type the following command to disable Anti-tampering:
cytool protect disable
It will ask for the password
This allows you to stop services, uninstall or do whatever you need to do.
Source:
Kind regards,
-Kiwi.
02-09-2023 06:14 AM
adding along those above points...Yeah, I tested using >cytool runtime stop to uninstall the xdr-agent at the endpoint for testing. Password/temp-token is mandatory
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