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05-19-2022 12:24 PM
Hello,
I have a set of firewalls and I have the threat license expired. All I am trying to do is change syslog server but it will not commit and I get this message. Anybody know why?
Thanks.
05-19-2022 01:02 PM
Hello,
From the screen shot, it appears that the commit is failing due to the reason of: Failed to send config data to network configuration agent. While I have not seen this before, it looks like a config or network issue?
Regards,
05-24-2022 07:22 AM - edited 05-24-2022 07:23 AM
Hi @lionelgalvan1 ,
I've experienced this before. That said, I wasn't able to identify the root cause because lacked time for troubleshooting 😞
restarting device server and mgmt server remedied the issue for me (as your screenshot indicates the device server might have an issue).
NOTE: this will impact production so make sure to do this in a maintenance window.
Might want to generate a tech support file first for analysis.
Cheers,
-Kiwi.
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