I can't open Support Cases.

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Highlighted
L0 Member

I can't open Support Cases.

I can't open Support Cases. 

 

Becauase single sign on error.

 

I cleared the browser cache and tried with other browsers too.

 

Other options work fine, but only the Support Cases is not open.

 

What should I do?

Highlighted
L7 Applicator

are you sure you're allowed to open support cases?

if you access device > support on your firewall, does it say premium, standard or premium partner ?

 

if it's premium partner, you will need to go through your VAR for support (else try incognito mode)

Tom Piens - PANgurus.com
Like my answer? check out my book! amazon.com/dp/1789956374
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