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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! PaloAlto 5260 upgrade

Hi, I am upgrading so PA firewalls from 8.1.7 and 8.1.9 to 8.1.13, normally I wouldnt ask these questions but since these firewalls are extremely critical I need to be extra cautious. been looking at the upgrade Matrix and couldnt see a clear answer but based on my experience I believe its a straight upgrade to 8.1.13 without any path, is that c...

qasim02 by • L2 Linker
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User group Mapping

Wndows logon user name is ABC\xyz, and the user id fetched from AD group is ABC.local\xyz, and because of that the traffic is not hitting the configured rule. Any workaround to fix this?

zamiedu by • L0 Member
  • 2857 Views
  • 3 replies
  • 0 Likes

getting DDNS working with DYN.COM service

I have to deploy some PAN firewalls at locations where ISPs only support DHCP. This seems to be increasing in some countries. I subscribed to DYN.COM but I am stuck on the certificate profile. I need the DYN.COM public cert and CA for dnsalias.com domain, but am not successful in getting it. I have a support case open with DYN, but taking a long...

namijo by • L0 Member
  • 3334 Views
  • 2 replies
  • 0 Likes

Resolved! How to reach the Palo Alto management interface form my internal network

Hi,I'm fairly new to Palo Alto firewalls and just set up a home lab, but I have a problem accessing the management interface from my local network. I have 4 network devices in my network: - Modem/Router- Palo Alto PA-500 (PAN-OS 7.1)- Cisco 2960 switch- Cisco 1602 AP I'll try to explain how everything is connected, but I also added a picture of ...

Topology.jpg

Resolved! Root cause of Syslog alert message

Hello, On 14th November at 4:53PM AEDT, we were receiving the following syslog message:"Request made to PublicCloud server returned with HTTP response code : 502"We kept on receiving this message every 5 minutes approximately till 21:46 on the same day. No change was made at our end, we were still able to browse the Internet, Licenses are valid,...

System Log.jpg

Blocking external Skype client authentication

Hello, We are looking to block our skype clients from authenticating to our on prem servers. We nee the ability to have external parties join our web skype conferences. Anyone know what ports to block to prevent the Skype client from authenticating? I've been looking and looks like my client connects over 443/ssl but that needs to stay open for ...

User-ID mapping limitation using RDP

Dear community, We have a desired scenario where user_1 connects from machine_1 to machine_2 using rdp and login with user_2.We´d like that the mapping of machine_1 associates with user_1 and machine_2 associates with user_2. We are aware of the limitiation of User-ID in this scenario:https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?i...

Carracido by • L4 Transporter
  • 2782 Views
  • 1 replies
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Is Azure A Safe Place To Secure Data On Cloud?

I am planning to take Azure certification from one of the renowned training institute in Bangalore. I was reading some facts about Azure i.e Azure is a service provided by Microsoft which was initially known as Windows Azure. The function of Azure is basically internet-based computing or popularly known as cloud computing which helps in sharing ...

Resolved! A question about PA-3020

Hello, I've got a PA-3020, but I don't have license. What do I lose without the product license? Only support? I would like to know.

AKAMAI API for IP Addresses.

Hello All, I have a customer that requested the information below: "We have recently discovered that apple is moving to Akamai for services like App store and IOS updates. Would you happen to know if Akamai has an API for the ip addresses so we can set this up in MindMeld since they are dynamic". Please can anyone advise so I can relay th...

sodhegba by • L2 Linker
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  • 1 replies
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Mac users unable to change passwords via GlobalProtect

Bit of history. We, our system architect, deployed GlobalProtect prior to covid and work from home. He set it up using SAML and no RADIUS. 5mo into work from home and most users have been required to change their passwords if not all of them. To date everyone is fine except for any user using a Mac. I see documentation from Palo Alto saying ...

GlobalProtect behaviour in Chromebook

Can anyone please confirm if below is the expected behavior of the GP Android App with internal gateway on Chromebook?When inside the network with internal host detection GP greys out. Using GP 5.2.2 If GP greys out after connecting does this mean the user should be detected by the portal without a tunnel establishment?

Odd traffic going out through an application-specific security rule

I've got a rule that allows the following applications from any source in our trusted zone out to any destination in the untrust zone.appdynamicsdns-over-httpsdns-over-tlsgithubms-delvenet.tcpntpocspoktapaloalto-updatespaloalto-wildfire-cloudpan-db-cloudrtcpservice-nowskypesshwindows-azurewindows-push-notificationsThe rule is set for application...

Resolved! Difference between app base rule and service base rule.

Hi All, Just some queries, 1) what is the difference between the App base rule and Service base rule?2) For security purpose which one is a more secure app or service base rule?3) What is the benefit of using App base rules? Thanks in advance.

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