General Topics

User-ID mapping limitation using RDP

Dear community, We have a desired scenario where user_1 connects from machine_1 to machine_2 using rdp and login with user_2.We´d like that the mapping of machine_1 associates with user_1 and machine_2 associates with user_2. We are aware of the limitiation of User-ID in this scenario:https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?i...

Is Azure A Safe Place To Secure Data On Cloud?

I am planning to take Azure certification from one of the renowned training institute in Bangalore. I was reading some facts about Azure i.e Azure is a service provided by Microsoft which was initially known as Windows Azure. The function of Azure is basically internet-based computing or popularly known as cloud computing which helps in sharing ...

Resolved! A question about PA-3020

Hello, I've got a PA-3020, but I don't have license. What do I lose without the product license? Only support? I would like to know.

AKAMAI API for IP Addresses.

Hello All, I have a customer that requested the information below: "We have recently discovered that apple is moving to Akamai for services like App store and IOS updates. Would you happen to know if Akamai has an API for the ip addresses so we can set this up in MindMeld since they are dynamic". Please can anyone advise so I can relay th...

Mac users unable to change passwords via GlobalProtect

Bit of history. We, our system architect, deployed GlobalProtect prior to covid and work from home. He set it up using SAML and no RADIUS. 5mo into work from home and most users have been required to change their passwords if not all of them. To date everyone is fine except for any user using a Mac. I see documentation from Palo Alto saying ...

GlobalProtect behaviour in Chromebook

Can anyone please confirm if below is the expected behavior of the GP Android App with internal gateway on Chromebook?When inside the network with internal host detection GP greys out. Using GP 5.2.2 If GP greys out after connecting does this mean the user should be detected by the portal without a tunnel establishment?

Odd traffic going out through an application-specific security rule

I've got a rule that allows the following applications from any source in our trusted zone out to any destination in the untrust zone.appdynamicsdns-over-httpsdns-over-tlsgithubms-delvenet.tcpntpocspoktapaloalto-updatespaloalto-wildfire-cloudpan-db-cloudrtcpservice-nowskypesshwindows-azurewindows-push-notificationsThe rule is set for application...

Deep Packet inspection for Internal Vlan

Dear All, First, I would like to thank the community for help us a lot of time. i have a question, is their feature in Palo Alto to inspect the internal traffic (IDS and IPS)?

Resolved! Difference between app base rule and service base rule.

Hi All, Just some queries, 1) what is the difference between the App base rule and Service base rule?2) For security purpose which one is a more secure app or service base rule?3) What is the benefit of using App base rules? Thanks in advance.

HELP! Failed to download due to protocol error. Please try again later. updater error code:-28

I am spinning up a new 820 HA pair and on my last site I am getting an error when downloading the OS and dynamic updates. The other site work fine. I am getting the following error: Failed to download due to protocol error. Please try again later.updater error code:-28Can any one help me out here? Im on 9.0.4 trying to go to 9.1.4

Resolved! SSL Certificate renewal query

We got certificate tree like this:the public certificate (Trusted root CA) from Digicert, Intermediate cert (Digi root) and then the SSL/TLS cert (DigiVPN). This DigiVPN is going to expire soon and we use it for GP portal and GW. The server cert is by itself and got a tick next to CA column. It is valid till 2023 and used as cert profile in GP. ...

VPN Tunnel Monitoring between two Palo Alto devices

Hello, From what I understand, when creating a tunnel monitor between two PA devices it's best to assign IP addresses on the same segment to the tunnel interface on each side. The monitor is then setup with the remote destination on each side. Example:FW-A-Tunnel.1 (10.10.10.1/30) <---> FW-B-Tunnel.1 (10.10.10.2/30) FW-A will monitor 10...

SSL Forward Proxy implementation in production environment

Hello friends, I would like to know expected issues if we enable ssl forward proxy to a production environment. There are services allowed with different ports , web services and all working fine now. As this is first time am planning to enable forward proxy ,not sure which are the user side issues they may face.Queries are like 1.Whether user...

Resolved! PA HA with Port-Channel towards inside/trust connection

Hi,We need to add secondary PA-220 to existing (production) standalone PA-220 and make it has Active/Standby. Trust interface on PA will be trunk with two sub-interfaces. Both the PA trust interfaces are going to connect downstream Core switch. Core switch is stack and we are thinking to configure port-channel and it both PA1 and PA2 trust inter...

Resolved! Export GlobalProtect MSI file

Is there a way to export a deactivated GlobalProtect client MSI installer from the firewall or download a version from the support website? A client also has a palo alto firewall, but is on a different client version than what I use internally. The global protect installer has been failing whenever there is an update, which may or may not have...

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User-ID mapping limitation using RDP