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07-22-2020 05:39 PM
My client is running GP 5.0.8 clients to a 9.0.9 Palo Alto gateway. Globalprotect doesn't seem to be using the fine granular password expiry details from AD. Its saying the password will expire in 6 days when it wont actually expire for many months. Is there a setting i must change to have GP reference the correct source for password expiry in AD?
07-23-2020 03:17 AM
Hi @JimMcGrady ,
Can't say 100% for sure you're hitting this issue but there was an expiry issue fixed in GP 5.1 (GPC-8743):
Also you might want to check if the FW is able to fetch the correct expiry date in the logs:
> tail follow yes mp-log authd.log :
https://live.paloaltonetworks.com/t5/general-topics/global-protect-password-expire/td-p/36143
That said, if you're indeed hitting a known bug then you will have to reach out to support to get a confirmation on that.
Cheers,
-Kiwi.
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