Issue about window xp caan't connect Global protect

[Pattarachai]

Hi all, I found the issue about the client as window xp  which can't connect global protect after upgrade PAN-OS from 6.0 to 8.0.8  

Global protect client version 2.0 before can connect normally.

[Remo]

Hi @Pattarachai

What global protect versions did you try with PAN-OS 6.0 and newer?

So far this does not sound like an issue:

• PAN-OS 6.0 is no longer supported: https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-summary
• Global Protect for Windows XP is supported up to GP 3.0.x: https://www.paloaltonetworks.com/documentation/global/compatibility-matrix/globalprotect/where-can-i...

[Pattarachai]

@Remo Global Protect client version 2.0  isuue is occur pan 8.0.8 before 6.0 is normally

[Remo · Accepted solution]

Hi @Pattarachai

This link I forgor in the last post: https://www.paloaltonetworks.com/documentation/80/pan-os/pan-os-release-notes/pan-os-8-0-release-inf...

With PAN-OS 8.0.x the minimum supported GlobalProtect Version is 4.0.0

[AhmedEmam]

Hello sir

I run PAN 8.0.5 with Global Protect 3.1.6 and the environment is running without problem

[Remo]

Hi @AhmedEmam

If it works - good for you 😉

But in case of problems where you need help from TAC, the first they will say to you is that you need to upgrade to a supported release in order to get support. Also if there are vulnerabilities in 3.1.x, since 6/23/2018 the will not be fixed as this version is EOL. If you can live with that, then ok, but I would not recommend to use EOL software when security is a requirement.