LAB PA-200 fails 7.0.1 upgrade

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

LAB PA-200 fails 7.0.1 upgrade

L1 Bithead

I have a Lab PA-200 that I have been upgrading to the latest version of PAN OS for testing.

I have been uploading the OS file and upgrading for a while.

The 7.0 file worked fine. After the alert about 7.0. I attempted to upgrade to 7.0.1.

No joy. In Firefox and Chrome the upload dialog just sits there forever.

With IE 11 it finally gives the error: "upload file size exceeded system limit"

There is a critical error in the system log following this:

'Disk usage for / exceeds limit, 100 percent in use, cleaning filesystem'

I do not see this error following the stalled uploads with Firefox or Chrome

Is there a work around for this, or am I at a dead end?

21 REPLIES 21

L4 Transporter

Hi Markwoll,

You are not alone, I also have this issue. I would advise opening up a support case.

regards,

Ben

Please check show output of the command

admin@lab-fw73> show system disk-space

no disk partition should be 100% or near to

L5 Sessionator

If the disk space is 100% for the first partition we need to take the root access and delete files. If some other partition are near to 100% you can delete some dynamic update, old PAN-OS

delete software version ?

delete anti-virus update ?

delete url-database ?

Hi Pakumar,

my sda2 partition is 99% full. The management plane has crashed twice in two days now and last night it became completely unresponsive but its ok after a reboot. I've deleted everything I can.

Ben

Could you share the output of that command.

Doing a factory reset might help. The command to do a factory reset is

"request system private-data-reset"

Rate the helpful answer.

Hi Pakumar,

Sure,

admin@MN-PA-200> show system disk-space

Filesystem            Size  Used Avail Use% Mounted on

/dev/sda2             1.9G  1.8G   30M  99% /

/dev/sda5             6.6G  3.1G  3.2G  50% /opt/pancfg

/dev/sda6             1.9G  1.2G  618M  67% /opt/panrepo

tmpfs                 1.3G  116M  1.2G  10% /dev/shm

/dev/sda8             2.4G  1.1G  1.2G  49% /opt/panlogs

I'll reset the box when I next have physical access.

thanks,

Ben

Hi Ben,

We need to take the root access and deleted some files. To take root access you have to open a case with support.

Regards,

Pankaj Kumar.

Is this going to be an issue for all PA-200s?

I've looked at some 200s I have any it appears I'm going to run into the same issue with disk space.

Could you please let know the PAN-OS version on the PA 200. Not every firewall will cause the issues. Have management profile is turned on the Outside interface?

6.1.4, but I want to upgrade them to 7.X.X train.

I currently have 7.0.0

I see the shortage.

Filesystem        Size  Used Avail Use% Mounted on
/dev/sda2         1.9G  1.6G  235M  88% /
/dev/sda5         6.6G  4.0G  2.3G  65% /opt/pancfg
/dev/sda6         1.9G  1.4G  489M  74% /opt/panrepo
tmpfs             1.3G  116M  1.2G  10% /dev/shm
/dev/sda8         2.4G  623M  1.7G  28% /opt/panlogs

Hi Markwoll,,

Ass its you Lab firewall you can export the config and can do a factory rest of the box and then try to upgrade the firewall. You can use the command "request system private-data-reset" to rest the box.

Regards,,

Pankaj Kumar

I did the export/factory reset as suggested.

After that I ran show system disk-space:

Filesystem        Size  Used Avail Use% Mounted on
/dev/sda2         1.9G  1.5G  341M  82% /
/dev/sda5         6.6G  2.5G  3.8G  40% /opt/pancfg
/dev/sda6         1.9G  1.4G  489M  74% /opt/panrepo
tmpfs             1.3G  116M  1.2G  10% /dev/shm
/dev/sda8         2.4G   82M  2.2G   4% /opt/panlogs

I attempted to upload 7.0.1 and failed : Upload file size exceeded system limit.

I also had removed some old anti-virus files

Could you please provide the output of the command

PA> delete software version ?

  • 10729 Views
  • 21 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!