LAB PA-200 fails 7.0.1 upgrade

[markwoll]

I have a Lab PA-200 that I have been upgrading to the latest version of PAN OS for testing.

I have been uploading the OS file and upgrading for a while.

The 7.0 file worked fine. After the alert about 7.0. I attempted to upgrade to 7.0.1.

No joy. In Firefox and Chrome the upload dialog just sits there forever.

With IE 11 it finally gives the error: "upload file size exceeded system limit"

There is a critical error in the system log following this:

'Disk usage for / exceeds limit, 100 percent in use, cleaning filesystem'

I do not see this error following the stalled uploads with Firefox or Chrome

Is there a work around for this, or am I at a dead end?

[bmorris1]

Hi Markwoll,

You are not alone, I also have this issue. I would advise opening up a support case.

regards,

Ben

[pankaku]

Please check show output of the command

admin@lab-fw73> show system disk-space

no disk partition should be 100% or near to

[pankaku]

If the disk space is 100% for the first partition we need to take the root access and delete files. If some other partition are near to 100% you can delete some dynamic update, old PAN-OS

delete software version ?

delete anti-virus update ?

delete url-database ?

[bmorris1]

Hi Pakumar,

my sda2 partition is 99% full. The management plane has crashed twice in two days now and last night it became completely unresponsive but its ok after a reboot. I've deleted everything I can.

Ben

[pankaku]

Could you share the output of that command.

Doing a factory reset might help. The command to do a factory reset is

"request system private-data-reset"

Rate the helpful answer.

[bmorris1]

Hi Pakumar,

Sure,

admin@MN-PA-200> show system disk-space

Filesystem            Size  Used Avail Use% Mounted on

/dev/sda2             1.9G  1.8G   30M  99% /

/dev/sda5             6.6G  3.1G  3.2G  50% /opt/pancfg

/dev/sda6             1.9G  1.2G  618M  67% /opt/panrepo

tmpfs                 1.3G  116M  1.2G  10% /dev/shm

/dev/sda8             2.4G  1.1G  1.2G  49% /opt/panlogs

I'll reset the box when I next have physical access.

thanks,

Ben

[pankaku]

Hi Ben,

We need to take the root access and deleted some files. To take root access you have to open a case with support.

Regards,

Pankaj Kumar.

[Brandon_Wertz]

Is this going to be an issue for all PA-200s?

I've looked at some 200s I have any it appears I'm going to run into the same issue with disk space.

[pankaku]

Could you please let know the PAN-OS version on the PA 200. Not every firewall will cause the issues. Have management profile is turned on the Outside interface?

[Brandon_Wertz]

6.1.4, but I want to upgrade them to 7.X.X train.

[markwoll]

I currently have 7.0.0

I see the shortage.

Filesystem	Size  Used Avail Use% Mounted on
/dev/sda2	1.9G  1.6G  235M  88% /
/dev/sda5	6.6G  4.0G  2.3G  65% /opt/pancfg
/dev/sda6	1.9G  1.4G  489M  74% /opt/panrepo
tmpfs	1.3G  116M  1.2G  10% /dev/shm
/dev/sda8	2.4G  623M  1.7G  28% /opt/panlogs

[pankaku]

Hi Markwoll,,

Ass its you Lab firewall you can export the config and can do a factory rest of the box and then try to upgrade the firewall. You can use the command "request system private-data-reset" to rest the box.

Regards,,

Pankaj Kumar

[markwoll]

I did the export/factory reset as suggested.

After that I ran show system disk-space:

Filesystem	Size  Used Avail Use% Mounted on
/dev/sda2	1.9G  1.5G  341M  82% /
/dev/sda5	6.6G  2.5G  3.8G  40% /opt/pancfg
/dev/sda6	1.9G  1.4G  489M  74% /opt/panrepo
tmpfs	1.3G  116M  1.2G  10% /dev/shm
/dev/sda8	2.4G   82M  2.2G   4% /opt/panlogs

I attempted to upload 7.0.1 and failed : Upload file size exceeded system limit.

I also had removed some old anti-virus files

[pankaku]

Could you please provide the output of the command

PA> delete software version ?