Last Fetched Message Failed to renew device certificate. Invalid request. Authentication failed

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Last Fetched Message Failed to renew device certificate. Invalid request. Authentication failed

L0 Member

 

Hi,

I have PA-410 (10.3.2-h2 sw.ver)

showing error "Last Fetched MessageFailed to renew device certificate. Invalid request. Authentication failed" renue option not available .

any solution, please help me

 

Thanks ,

#PA-410

 

 

arunkrishna.rr
5 REPLIES 5

L1 Bithead

Below error message shows that the device's certificate on your PA 410 Firewall has failed due to an authentication failure.

There might be several reasons like incorrect password, certificate expired or misconfiguration in certificate.

  • Try checking the Username and Password you are entering and check you have appropriate permissions.
  • check the firewall certificate settings on the firewall whether its properly configured or not.
  • If the certificate is expired ,generate a new certificate and configure it in firewall.
AbbasAli.S

L1 Bithead

Below error message shows that the device's certificate on your PA 410 Firewall has failed due to an authentication failure.

There might be several reasons like incorrect password, certificate expired or misconfiguration in certificate.

*Try checking the Username and Password you are entering and check you have appropriate permissions.

*check the firewall certificate settings on the firewall whether its properly configured or not.If the certificate is *expired ,generate a new certificate and configure it in firewall.

AbbasAli.S

generate a new certificate option not showing in the web gui.Screenshot 2023-04-08 at 3.09.41 PM.png

arunkrishna.rr

Hello Arun

Got to Device Tab> 

            Certificate Management> Certificate 

                  you will find Generate Highlighted click on it. *Option will be seen down Down on the page.

 

AbbasAli.S

Community Team Member

Hi @ArunKrishna.RR ,

 

Could you try the cli ? :

 

admin@PA-LAB> request certificate fetch

 

Hope this helps,

-Kiwi.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
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