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ldap cfg LDAP failed to get info from server
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11-15-2016 02:00 PM
Has anyone run into the issue where the ldap server is generating the following logs: ldap cfg LDAP failed to get info from server "10.x.x.x"?
We are not getting authentication issues and the tcpdump on the mgmt interface shows bi-directional traffic. when I do a "show user group-mapping state all in the CLI it displays 0 number of groups mapped.
Running 7.0.11 and this is on a 7050 appliance deployed in an HA setup
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11-16-2016 05:55 AM
Try removing the "include groups" in group mapping and re-add them again. Probably one of them is no longer fecthed from the LDAP server (deleted).
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11-23-2016 04:25 AM
I wanted to post a follow up on this. A TAC case was entered and all the supporting information (TAC support file, tcpdump on mgmt interface, etc..) TAC has confirmed this is a known bug in the 7.0.11 PAN-OS. I upgraded to 7.1.5 and the issue is resolved.
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11-23-2016 04:26 AM
Setup was working previously and is a config used on other clusters (Panorama template).
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