Log message

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Log message

L1 Bithead

Hello there,

 I had received several log message " XDR service cyserver was stopped on Desktopxxx" although this devices have running cortex agent. What are the scenarios that this log message are generated and what are the cases that the cortex agent get stopped.

1 accepted solution

Accepted Solutions

Cyber Elite
Cyber Elite

@KiranBashyal,

So I see these when doing simple things like OS upgrades, patching, ect. Due to the way that systems stop services during these operational instances you'll see these alerts during those instances. It's personally not something I spend any amount of energy on. I find it easier to monitor clients that haven't been seen for a while and verify that we also haven't seen the client online to ensure that the agents are functioning correctly. 

View solution in original post

1 REPLY 1

Cyber Elite
Cyber Elite

@KiranBashyal,

So I see these when doing simple things like OS upgrades, patching, ect. Due to the way that systems stop services during these operational instances you'll see these alerts during those instances. It's personally not something I spend any amount of energy on. I find it easier to monitor clients that haven't been seen for a while and verify that we also haven't seen the client online to ensure that the agents are functioning correctly. 

  • 1 accepted solution
  • 2581 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!