LSVPN Satellites unable to sign-in to the portal after upgraded to PAN OS 10.1.2

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LSVPN Satellites unable to sign-in to the portal after upgraded to PAN OS 10.1.2

L1 Bithead

Hello,

 

We have upgraded the PAN OS to the latest version 10.1.2 on 3 of 5 PA firewalls, including the LSVPN portal, and 2 of the satellite firewalls.

The thing is that 2 of the satellite firewalls with the latest PANOS 10.1.2 are unable to log in with the portal.

Auth Method: Satellite Auth Cookie

Error (Portal Side): cookie is invalid and no username, Invalid authentication cookie...

Error (Satellite Side): GlobalProtect Satellite connection to portal failed. Satellite failed to connect to Portal <portal url> due to invalid http response.

The rest of the satellites firewall with the PAN OS(10.0.x) are works as usual. No changes were made on the LSVPN configuration, both of the portal and the satellite.

Please help.

 

Thanks!

12 REPLIES 12

L1 Bithead

Our customer is facing the same issue starting with 10.1. Unfortunately, the LSVPN authentication cookie used after an initial authentication (username/password) is expiring after 6 months! From an operational view, this creates a lot of headaches. Is there a way to carry out a (controlled) forceful re-authentication to re-new the lifetime of the authentication cookie?

L2 Linker

@rgafner I guess.. no. At least I will be moving away from LSVPN to plain IPsec-tunnels because I'm not going to re-authenticate manually every 6 months for each of the devices we have.

L1 Bithead

There will be changes regarding this in 10.1.7

Or actually.. looked into this. You can use XML API to refresh the portal configuration (haven't tested this though.. :D) with something like:

 

wget -o/dev/null https://your-firewall-hostname/api/ --post-data='?type=op&cmd=<request><global-protect-satellite><get-portal-config><username>your-username</username><password>your-password</password><satellite>configured-satellite</satellite></get-portal-config></global-protect-satellite></request>&key=your-api-key'

 

And scheduling that against all of your satellites.

Do you have any idea what the change will be?

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