New created Local admin fail

I have issue when create local admin password, it is not working. It show below error

“2023-08-07 09:55:43.566 +0700 debug: pan_auth_request_process(pan_auth_state_engine.c:3612): Receive request: msg type PAN_AUTH_REQ_GET_PW_CHANGE_REQUIRED, conv

DHCP issue

We are currently experiencing an issue with our network setup that involves the DHCP server, Palo Alto firewall, core switch, and access switches.

Our DHCP server is connected to the Palo Alto firewall, followed by our core switch and access switches

What causes dynamic updates to be logged as fail whilst the installation has gone through in PAN-OS 5.0.8?

I have been having the system log entries below for some days and still continue after installing Application and Threats dynamic updates (3 versions) manually as well as turning off the update schedule and rebooting one of the boxes in HA mode.

not able to submit case through customer support portal.

 after creating my support case, when coming to the last step after clicking the submit file case button, the page just loads and does not submit my ticket. I have restarted the process something. Tried different browser and even cleared browsing his

How to configure an ISP with a gateway on a different subnet?

I got myself a weird one, for me at least. Got a remote office I'm not much involved with that got a new internet line and I'm supposed to configure it, but the info I got is just this:

Client IP:  50.150.200.6 / subnet mask 255.255.255.255

PA-5410 slow page loads

we have a new PA been in line about a week, i had to take it out today and replace it with my old barracuda firewall because of slow page loads.  For example going to speedtest.net it may take 45sec to a minute for the page to load where i can initia

When is PAN-OS 10.2.5 release

I have an issue PANW TAC mention it will fixed at PAN-OS 10.2.5 but previously PANW TAC mention they didn`t get the date when it will release. After 1 month may I know the release date is already aannouce?

Cannot discover OSPF neighbor on PA

Hi,

I faced a foundamental issue that my PA-VM cannot discover OSPF neighbor on Cisco vRouter. Cisco cannot discover PA either.

I use e1/2 on PA as the port to connect cisco vRouter, which is 192.168.150.1/24, and cisco router address is 192.168.150.2

gre tunnel problem in HA (Active/Passive)

Hi everyone,

I have a problem about gre tunnel in HA (active/passive).

Currently, two PA-220 firewalls are configured as active-passive HA. (Settings are also synced between the two devices.)

If I configure and commit the gre tunnel on the acti