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Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 43 replies

Resolved! NTP server

hi guys, i am lookin to config PA 5220 as a NTP server for my lan network, this whole network is completely off of it possible to config if yes what are the steps.I tried keeping the Primary and secondary NTP fields blank, but if want to ...

BYOD Decryption

Has anyone been succesful in using decryption on a network where most computers are not on the domain? I am working at a school where all students are bringing their own devices so we cannot push decryption certificates through group policy.Thank you

SMC SSD Failure Detection : Press F1 to Resume

I recently stumbled upon this error and found very little documentation on the subject that I only found after the fact. On the SMC of the 7000 series firewalls, there is a SSD. This SSD will fail over time. I found out when rebooting after an upgrad...

Kocian by L1 Bithead
  • 1 replies

Resolved! dedicated HA interface

Hello, I would like to ask if there is some way to take a packet capture in ha dedicated interfaces I know how to do it in management interface and data plane interface but not found information about how to see the traffic in this interfaces, thak y...

Resolved! Authentication issue

i have recently upgrade my firewall from 8.1.16 h3 to 8.1.13 h3. When the user connected with Global protect after sometime user is unable to access the application infect global protect show it's connected. when i saw in monitoring traffic it's show...


Resolved! Unable to download updates

Hello,When i download the PAN-OS or content update getting below error:- Troubleshooting performed from my side:-I can see all the services are running via the management plane.I checked the connectivity between the management interface and the inter...


Resolved! Any to Specific VPN Breakout

Hi, I'm having an issue. I have a catchall VPN tunnel on my Palo Alto that sends all of my traffic to a company called Zscaler. They are a cloud security company that acts as a proxy to intercept our traffic and check it before it goes out to the int...


Resolved! Pre-Logon Global Protect

Hi Can anyone explain the pre-logon feature that is now part of GP. Specifically how I could use it to launch AD login scripts one a user have authenticated via GP.ThanksRod

djrodb by L3 Networker
  • 12 replies

PA-3020 OS 9.0 either support GRE Tunneling Support

We are planning to upgrade PA-3020 devices to PAN-OS 9, please advise either PA-3020 devices can be upgraded to OS 9PAN-OS 9.x is to use new features introduced in new OS like GRE tunneling, would you please confirm either our device PA-3020 support ...

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