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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Best option for a Vwire with tagged and untagged traffic

Best option for a Vwire with tagged and untagged traffic. Hello Livecommunity guys, how are you ? I hope everything's OK.Thank you very much as always for the collaboration. Whats is the best option when it comes to setting up a Vwire environment with tagged and untagged traffic, ie. VLANS=====1 Untagged, vlan + 20,30,40=============CoreTrun...

Metgatz by • L4 Transporter
  • 3016 Views
  • 1 replies
  • 0 Likes

Terminal Server Agent dedicated service user

Installing TaInstall64.x64-10.1.0-21.msi to a Windows 2019 Server as a administrator. Then changing service user to a dedicated serverice user. Adding that user to the install folder with modify rights. Adding that user to registry palo key with full control. But still getting errors and service cannot start. Anything else needed for a dedicated...

Error Driver TS-Agent

Hi, Im getting these events in the server (Windows server 2019) where i have installed the TS-Agent: System event log still contains a event about incompatible driver with modern version of Windows:13.09.2023 13:23:14:A TDI filter (\Driver\PANTAD) was detected. This filter has not been certified by Microsoft and may cause system instability....

BigPalo by • L4 Transporter
  • 1500 Views
  • 1 replies
  • 0 Likes

Resolved! PA_VM setup for PA3020 to PA3410 Upgrade

Hello PA Community, we are upgrading PA3020 to PA3410. PA3020 is currently running with PANOS 9.1, new PA3410 will be with PANOS10.2. I will import config file from PA3020-->PA_VM-->PA3410. Question is - which VM file should I download in PA portal (should be vm9.1x HyperV for VMware Esxi?) - how to import vm.vhdx file to VMware ESXi - ...

zinkt101 by • L1 Bithead
  • 2772 Views
  • 4 replies
  • 0 Likes

connect-server-monitor-failure

Hola, se ha presentado esta alerta: connect-server-monitor-failure dominio: 1 recibir_hora: 2023/03/13 09:57:57 Serial: 013201026328 número de secuencia: 7197536770509019655 indicadores de acción: 0x0 tipo: SISTEMA subtipo: ID de usuario config_ver: 2561 time_generated: 2023/03/13 09:57:58 high_res_timestamp: 2023 -03-13T09:57:58.610-05:00 dg_hi...

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12345 by • L0 Member
  • 2464 Views
  • 3 replies
  • 0 Likes

Resolved! GlobalProtect for Specific location

Hi All, We have a requirement to configure Global Protect should be used only from 2 countries. For example, if users are in India and SriLanka only those people should connect to GP. Any other countries should not be able to connect even they are genuine users. Is there any way i can configure this using Geolocation option? Is this achievable...

Certificate Management Queries

Hello guys,I do have a few questions to ask and see if you can help me out. 1. I do have the RootCA issued by GoDaddy Secure CA-G2 is going to expire in a few days, its something I need to renew or generate a new one? 2. What is the difference between the device certificate, SSL certificate and the Global Protect Certificate because I only have ...

How to mitigate CVE-2023-0008

Hey Palo Alto Communiity, Could anyone tell me the best practices to mitigate newly published vulnerability (Local File Disclosure Vulnerability in the PAN-OS Web Interface) by palo alto https://security.paloaltonetworks.com/CVE-2023-0008 , please? We are using Pan OS 9.1.13-H3 though. Thanks in advance!

Re: How to Register with Support Portal

I am trying to register my PaloAlto serial number with support portal for very 1st time but getting error as - "Error: unable to create user account". Please contact Support". can you please guide on same ASAP.

LALITA by • L0 Member
  • 5574 Views
  • 1 replies
  • 1 Likes

Resolved! Basic Question about DNS Query

Scenario : In an organization, a client machine doesn't know IP address of example.com. So it sends DNS query to its local DNS server. Even the local DNS server doesn't know about example.com. Hence, the local DNS server sends DNS query to DNS forwarder. DNS forwarder too doesn't have information about example.com. However , DNS forwarder is ...

perumalj by • L2 Linker
  • 2355 Views
  • 1 replies
  • 0 Likes

Unable to upload image to RMA box

OS 9.1.13 Model - PA 3020 Kindly refer to the attached actual error. I am unable to upload the OS file. I followed the below URL with no success. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PNbICAW Every after SFTP gives an error - "FTP SFTP error". Kindly suggest how to deal with this.

Viber Uploading

We can only send text Viber messages. voice calls, video calls while sharing of photos/media won't go thru. Please help.

Resolved! How do I renew support for my PA-220?

How do I renew support for my PA-220? When I try to log into https://support.paloaltonetworks.com/, I get UnAuthorized Access, and Your membership has expired or has not been approved, please contact Palo Alto Networks Support. I tried calling a support number, provided my serial number, but was told I'm ineligible for support through that c...

koegnet by • L0 Member
  • 2427 Views
  • 1 replies
  • 0 Likes

Adding/deleting a route from a redistribution profile causes application drop

I have an issue where I have a redistribution profile configured. We'll call it Redist_Profile_A and in there I have static routes that I'm advertising into BGP. I create the static route, add it to the redistribution profile Redist_Profile_A, to my export route-map and when I go to commit the rule my application for Vendor B bounces. I never...

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