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Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4452 Views
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connect-server-monitor-failure

Hola, se ha presentado esta alerta: connect-server-monitor-failure dominio: 1 recibir_hora: 2023/03/13 09:57:57 Serial: 013201026328 número de secuencia: 7197536770509019655 indicadores de acción: 0x0 tipo: SISTEMA subtipo: ID de usuario config_ver: 2561 time_generated: 2023/03/13 09:57:58 high_res_timestamp: 2023 -03-13T09:57:58.610-05:00 dg_hi...

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12345 by • L0 Member
  • 2416 Views
  • 3 replies
  • 0 Likes

Resolved! GlobalProtect for Specific location

Hi All, We have a requirement to configure Global Protect should be used only from 2 countries. For example, if users are in India and SriLanka only those people should connect to GP. Any other countries should not be able to connect even they are genuine users. Is there any way i can configure this using Geolocation option? Is this achievable...

Certificate Management Queries

Hello guys,I do have a few questions to ask and see if you can help me out. 1. I do have the RootCA issued by GoDaddy Secure CA-G2 is going to expire in a few days, its something I need to renew or generate a new one? 2. What is the difference between the device certificate, SSL certificate and the Global Protect Certificate because I only have ...

How to mitigate CVE-2023-0008

Hey Palo Alto Communiity, Could anyone tell me the best practices to mitigate newly published vulnerability (Local File Disclosure Vulnerability in the PAN-OS Web Interface) by palo alto https://security.paloaltonetworks.com/CVE-2023-0008 , please? We are using Pan OS 9.1.13-H3 though. Thanks in advance!

Re: How to Register with Support Portal

I am trying to register my PaloAlto serial number with support portal for very 1st time but getting error as - "Error: unable to create user account". Please contact Support". can you please guide on same ASAP.

LALITA by • L0 Member
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  • 1 replies
  • 1 Likes

Resolved! Basic Question about DNS Query

Scenario : In an organization, a client machine doesn't know IP address of example.com. So it sends DNS query to its local DNS server. Even the local DNS server doesn't know about example.com. Hence, the local DNS server sends DNS query to DNS forwarder. DNS forwarder too doesn't have information about example.com. However , DNS forwarder is ...

perumalj by • L2 Linker
  • 2300 Views
  • 1 replies
  • 0 Likes

Unable to upload image to RMA box

OS 9.1.13 Model - PA 3020 Kindly refer to the attached actual error. I am unable to upload the OS file. I followed the below URL with no success. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PNbICAW Every after SFTP gives an error - "FTP SFTP error". Kindly suggest how to deal with this.

Viber Uploading

We can only send text Viber messages. voice calls, video calls while sharing of photos/media won't go thru. Please help.

Resolved! How do I renew support for my PA-220?

How do I renew support for my PA-220? When I try to log into https://support.paloaltonetworks.com/, I get UnAuthorized Access, and Your membership has expired or has not been approved, please contact Palo Alto Networks Support. I tried calling a support number, provided my serial number, but was told I'm ineligible for support through that c...

koegnet by • L0 Member
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  • 1 replies
  • 0 Likes

Adding/deleting a route from a redistribution profile causes application drop

I have an issue where I have a redistribution profile configured. We'll call it Redist_Profile_A and in there I have static routes that I'm advertising into BGP. I create the static route, add it to the redistribution profile Redist_Profile_A, to my export route-map and when I go to commit the rule my application for Vendor B bounces. I never...

How to view correlated logs on the FW

Hello, I currently have an environment with TP, GP, ADVURL and WF and sometimes I need to see the full info of a user instead of going to traffic and check some portion then go to URL filtering and find something "maybe" related and so on. I keep getting results of using ACC but even there it is split in tabs, so I can check traffic but then...

Does Palo Alto have a PCNSE placement program?

I am a MSSP in the Boston area and I have a job opening for a PCNSE in the city. My job postings haven't netted much activity so I thought I'd go this route. Looking to see if PAN has some sort of networking hub, referral or placement program that might connect me with some candidates.Thanks!AB

ATB-RFT by • L0 Member
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  • 3 replies
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Resolved! Best upgrade path 4.1.7-h2 to 6.0.12

Hi, Which would be the best upgrade path from 4.1.7-h2 to 6.0.12. Steps: 1) download and install 5.0.0 2)download 6.0.0 not install, download 6.0.12 and install directly. correct, right?? anything to keep in mind in this upgrade????

VPN Tunnel from remote ASA: only one of three proxy-IDs working

Has anyone had an issue where a tunnel is configured with multiple proxy-id's for a policy-based peer, but a working security association is formed for only one of them? I have a number of ASA 5505s that need to connect to my new Palo Altos from remote locations, where they mostly get dynamic, NATed, non-routable IPs. After more faffing about th...

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PAN-193452 (PaloAlto 220 exceeds disk usage capacity) - Is this fixed in 10.2.3 ?

We have PA220 firewalls and regularly get the disk usage capacity error. With the help of the support team and KB instructions we can clear down space, but the message starts appearing a few days later. This is listed as a known issue (PAN-193452). Does anyone know if this is fixed in the latest release (10.2.3) and whether we are good to go a...

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