MFP devices wont scan to email anymore

Showing results for 
Show  only  | Search instead for 
Did you mean: 

MFP devices wont scan to email anymore

L0 Member

Hello guys and Happy New Year!!

First time when I use an palo alto device. So I configure this device PA-220, and I put it on my network.Everything works great but I have some problems; For example now all my MFP devices wont scan to email anymore. I use PAN OS 8.03. Some advices ?

Thank you,


Community Team Member

Hi @VTalpeanu ,


Need some more details here ... did you do any form of debugging ?


Are you seeing any policy denies or any global counter drops ?

I'm leaning towards application or service not allowed or TLS version issue ... but it's hard to say from the info provided.


Cheers !


LIVEcommunity team member, CISSP
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

L0 Member



You got any resolution for this !?

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!