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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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User-IP mapping is not getting updated after RDP

Hi Community, As per the document https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CleBCAS describes, The IP-User mapping in firewall should be updated with the user used to RDP once a successful RDP is done. But I cannot see this behaviour in my environment, the username mapped with my PC is still the username I used to...

Resolved! LSVPN: Difference Between Portal and Gateway

When the LSVPN documentation mentions gateways and satellites, I understand the terminology. I’m a bit confused on what they’re talking about when it comes to the “portal”. Would Panorama be considered the portal in LSVPN? Or is the portal one of the gateways? Thanks for your help in advance!

Resolved! Palo Alto Support Sofware Download older versions

Hello,We have received Palo Alto 3220 firewall with version 9.0.4 factory and we would to upgrade the firewall offline. The firewall will be deployed offline.As per upgrade path, the Palo Alto will be upgraded to 9.1 . However on the support page>software upgrade, we have only the latest 10.1.0 or 10.0.0. Can you please guide where to downloa...

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How to verify Palo Alto License?

Hi, how to verify palo alto license? for new device, do we need to manually add activate code for threat license? I connect the firewall to internet, and click " retrieve the license key" . Is it enough for licensing ? I saw the message "No valid threat license", does it mean we didn't buy the threat license" .Please advise, thanks in advance.

Resolved! PANORAMA RMA

Hi team, We are facing questions about how to proceed with the RMA process of PANORAMA. Is not a RMA because is a virtual device but, do you hace any guide o procedures about how to proceed after deploy the new machine? How are the process to add the devices manageds from the old one Panorama? We have only have a old backup from PANORAMA, so we ...

tl20874 by • L1 Bithead
  • 5415 Views
  • 3 replies
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PANOS 10.01 PA220 Sloooooow

Hello Experts, any notice the above, since deploying 10 and 10.1 I have noticed a significant slowing of the PA220 is this now expected behaviour or a bug. Its kinda made it really difficult to work on a 220 now. Darren

BizBo by • L2 Linker
  • 3340 Views
  • 2 replies
  • 0 Likes

Minemeld Vulnerabilities

After downloading and building minemeld from https://github.com/PaloAltoNetworks/minemeld-docker ... Our https://anchore.com/ scanning engine has detected several vulnerabilities... Amongst other obvious concerns such as; 1. Why is it build with python2.7? 2. Why are Palo Alto still developing with this after Jan 2020 https://pythonclock.o...

Enable FTP and FTPS for Active/Passive?

Hello Folks, We have a CrushFTP server installed on a server behind our PA 3020 PANOS: 7.1.14, SSL decrypt not enabled.Security Rule: NAT Rule: Trying to figure out why Active and Passive with FTP over TLS (SSL) will not retrieve the directory listing and will not complete connection. Works fine with just FTP (insecure). Do I need to add SSL to...

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OMatlock by • L4 Transporter
  • 20278 Views
  • 5 replies
  • 2 Likes

forbidden

Hi,site says forbidden while browsing the site , when I bypass there is no issue .2)When I am uploading files to web site it fails , when by pass it works Any hint to the root cause of the problem Thanks

simsim by • L4 Transporter
  • 2212 Views
  • 1 replies
  • 0 Likes

Couldn't access link "www.santander.com.ar" from global protect VPN

Hi Experts, Users couldn't access the link "www.santander.com.ar" from global protect VPN, this is a normal bank related link so everyone can access though outside network, In our office structure Trust-VPN & Trust-Internal both sources zone are allowed to access "www.santander.com.ar" with general policies. As per policy Trust-Internal use...

Resolved! VPN Proxies

I have a VPN tunnel which is up and running. In the tunnel, I have 2 proxyID's which have the same local address but different remote addresses.I can only get 1 proxyid to connect. As an example, I current have proxyID1 connected and I can ping the other side. In the cli, if I type test vpn ipsec-sa tunnel tunnel-name-proxyID2. It does not co...

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