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09-05-2018 11:54 AM
I have globalprotect version 4 and I have a connect button but no disconnect button. When its connected I just hit connect again to disconnect, is there a way to change this"
09-06-2018 03:34 AM
wow, i have never seen this... is this the same device with no collect logs button?
09-06-2018 05:06 AM
No and the is a version difference version 4 does not have the collect log button but version 4.1 does
09-06-2018 08:19 AM
I must be the only one who has seen this before.
09-06-2018 01:45 PM
What do you have the Connect Method actually set to?
09-06-2018 01:53 PM
I take it you see the error with that 😉
09-07-2018 09:03 AM
Hmmmm.... in version 4 isn’t the collect logs visible when you right click on the GP icon?
perhaps it was earlier versions...
04-09-2023 01:22 PM
Can someone please clarify what the actual accepted solution was? This is a question.
04-09-2023 01:29 PM - edited 04-09-2023 01:30 PM
In this particular example, the selected connection method should never have a disconnect button present.
While disconnect would be present on a connection where the connection method is set to on-demand, it wouldn’t be present on an always-on connection method and it shouldn’t ever be present.
These connection methods may give you an option to disable the agent if the capability is allowed, but it wouldn’t present an option to disconnect like an on-demand connection.
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