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No more reports

L6 Presenter

I have a long time running PA device with quite a few (scehduled) custom reports configured. However since November 2015 I don't have any reports generated; neither custom nor pre-defined. 

 

I thought I might have run out od disk space for reports so I've configured Report Expiration Period (days) to 90 days. But nothing changed, I still have only old reports and no new reports generating. 

 

Any ideas about this?

 

 

5 REPLIES 5

L6 Presenter

Nobody had anything like this?

 

have you tried restarting management server or device server/ rebooting the firewall, ... ?

sounds like something may have gotten stuck

 

have you kept the PAN-OS updates since then or is it still what was running back in 2015 ?

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

Community Team Member

Hi @santonic,

 

I've encountered some similar issues where daily reports stopped being generated.
A reboot solve the problem but just for a short period of time.

 

This was on earlier 7.0.x PAN-OS versions.

 

A lot of debugs were done in root at the time so it might be a good idea to reach out to TAC.

 

Have you tried restarting logrcvr or rebooted the box for that matter ? Are you seeing different results when you try the 'Run Now' option ? Do you see the same thing if you create a brand new report ?

 

Hope it helps.

-K

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

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It's PAN-OS 7.0.3 with 491 days uptime 🙂

I'll start with management plane restart. I always thougth it's about disk space so far.

 

Restarting management didn't help.

So as i had to do a reboot  I did an upgrade to 7.1.8 as well and everything is ok now. 

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